# NaqelExpress

> NaqelExpress

Canonical page: [https://chrome-stats.com/d/id1297949272](https://chrome-stats.com/d/id1297949272)

## Overview

- **ID:** `id1297949272`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** NAQEL CO
- **Category:** Utilities
- **Rating:** 1.60 / 5 (149 ratings)
- **Version:** 18.0.0
- **Last updated:** 2026-07-20
- **First published:** 2017-11-08
- **Size:** 54 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/naqelexpress/id1297949272)
- **Privacy policy:** [http://www.naqelexpress.com](http://www.naqelexpress.com/)

## Description

NaqelExpress is a delivery-focused extension that lets you manage shipments with real-time live tracking, door-to-door pickups worldwide, and a built-in rate calculator from a mobile-first interface.

Track details in real time, schedule pickups, access omni-channel support, and view branch information in English and Arabic—designed to simplify your courier experience.

## Rankings

- #173,139 — Overall

## Review summary

User reviews for NaqelExpress on iOS are overwhelmingly negative, focusing on a malfunctioning app (lags, crashes, tracking failures) and poor customer service (robotic responses, unreachable support). Delivery reliability is a major concern, with frequent delays, wrong couriers, and items not delivered to the door. Some praise exists for basic tracking features and occasional fast delivery before the scheduled time, but the overall sentiment highlights persistent app and service shortcomings that erode trust.

### Pros

- Keeps tracking data and auto-includes shipments in the app.
- Delivery can be fast and arrive before the scheduled time.

### Cons

- Severe app lag and crashes that prevent tracking and basic use.
- Unhelpful or robotic customer service with difficulty reaching real support.
- Delivery reliability issues: delays, wrong courier, and not delivering to the door.
- Tracking updates are unreliable or unavailable; users cannot get timely information.
- Payment disputes and unclear support around charges and payments.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1297949272)