# Fresha for customers

> Book your appointments

Canonical page: [https://chrome-stats.com/d/id1297230801](https://chrome-stats.com/d/id1297230801)

## Overview

- **ID:** `id1297230801`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Fresha.com Holding Inc.
- **Category:** Lifestyle
- **Rating:** 4.90 / 5 (59,846 ratings)
- **Version:** 3.54.0
- **Last updated:** 2026-09-16
- **First published:** 2017-12-03
- **Size:** 204 MB
- **Data as of:** 2026-09-23
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/fresha-for-customers/id1297230801)
- **Website:** [https://www.fresha.com](https://www.fresha.com/)
- **Privacy policy:** [https://terms.fresha.com/privacy-policy](https://terms.fresha.com/privacy-policy)

## Description

Fresha for Customers makes it easy to find and book salon, beauty, hair and wellness appointments near you. With 700 million+ appointments booked to date, 100,000+ businesses registered and over 450,000 stylists and professionals to choose from, Fresha connects you with top providers across the beauty and wellness industry.

Key features include real-time availability, instant confirmations, in-app payments after your appointment, easy cancellations or rebooks, exclusive online discounts, and built-in map directions. The extension supports booking in major US cities, Canada, the United Kingdom, Australia, New Zealand and South Africa.

## Rankings

- #5,318 — Overall
- #51 — customer

## Review summary

Users praise professional, friendly staff, clean environments, and high-quality, personalized service across hair, nails, lashes, and skincare. The main recurring downsides are booking and app issues: limited availability, lack of Next Available, and reliability problems (blank pages, crashes, downgrades in scheduling). A few reviews raise trust concerns about fake salons on the platform and payment limitations. Overall, service and ambiance are strong, but app reliability and scheduling are the primary pain points.

### Pros

- Professional, friendly, and skilled staff across services (hair, nails, lashes, and esthetics).
- Clean, quiet, and well-maintained salon environment.
- High-quality, personalized results across a range of services (color, nails, lash/brow, skincare).
- Easy-to-use app for booking and tracking appointments.

### Cons

- Booking system makes it hard to schedule with limited availability; no Next Available option.
- App reliability issues: blank pages, crashes, and repeated prompts to download the app.
- Recent app changes seem to reduce service time options and hinder scheduling.
- Reports of fake salons on the platform and concerns about vetting/fraud.
- Wallet balance or certain payment options not directly usable for payments.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1297230801)