# Ooma Setup

> Activate and Reconfigure Telo

Canonical page: [https://chrome-stats.com/d/id1296190277](https://chrome-stats.com/d/id1296190277)

## Overview

- **ID:** `id1296190277`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Ooma Inc.
- **Category:** Utilities
- **Rating:** 4.90 / 5 (1,795 ratings)
- **Version:** 2.9
- **Last updated:** 2026-08-04
- **First published:** 2018-01-12
- **Size:** 129 MB
- **Data as of:** 2026-09-26
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ooma-setup/id1296190277)
- **Website:** [https://www.ooma.com](https://www.ooma.com/)
- **Privacy policy:** [https://www.ooma.com/privacy-policy/](https://www.ooma.com/privacy-policy/)

## Description

Ooma Setup is a Chrome extension that lets you activate new Telo devices (including Phone Genie or Telo 4G) and reconfigure existing Telo Air 2, plus quickly check the status of your Telo and LTE Adapter.

Note: This extension does not place calls. For calling, use Ooma Office or Ooma Residential apps. We welcome your feedback at mobile-feedback@ooma.com; more updates are planned.

## Rankings

- #41,498 — Overall
- #24 — setup

## Review summary

Users generally praise Ooma Setup for easy initial configuration but repeatedly complain that the app offers limited post-setup functionality, lacks robust troubleshooting, has compatibility issues with newer hardware, imposes activation hurdles, and suffers from slow or unresponsive support.

### Pros

- Easy, straightforward setup
- Clear, well-documented, step-by-step instructions
- Installation/setup is typically quick and hitch-free
- Overall initial activation flow is user-friendly

### Cons

- App is limited to basic setup and provides little value after initial configuration
- Troubleshooting options are insufficient or outdated, with minimal guidance
- Connectivity issues: Bluetooth setup often fails and newer LTE Adapters aren’t recognized by the app
- Activation terms can’t be accepted in-app and sometimes require using the website or calling support
- Customer support responsiveness is poor, with long waits or no one answering

## Similar extensions and apps

- [Ooma Home Phone](https://chrome-stats.com/d/id1074074904) — 4.60 / 5
- [Ooma Connect](https://chrome-stats.com/d/id1479476025) — 4.60 / 5
- [Ooma Office](https://chrome-stats.com/d/id963970727) — 4.90 / 5
- [Ooma Enterprise](https://chrome-stats.com/d/id721996371) — 4.60 / 5
- [Ooma Smart Security](https://chrome-stats.com/d/id1129911022) — 4.70 / 5
- [My Tello](https://chrome-stats.com/d/id1017228507) — 4.30 / 5
- [Teli AI](https://chrome-stats.com/d/id6464667619) — 5.00 / 5
- [OperrTel](https://chrome-stats.com/d/id1502437139) — 4.40 / 5
- [Occom Mobile](https://chrome-stats.com/d/id6749338679) — 5.00 / 5
- [Telviva Mobile](https://chrome-stats.com/d/id1457558139) — 1.00 / 5
- [ZoomOnline](https://chrome-stats.com/d/id6502506975) — 1.00 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1296190277)