# My MITSUBISHI CONNECT

> Connected Models

Canonical page: [https://chrome-stats.com/d/id1289985735](https://chrome-stats.com/d/id1289985735)

## Overview

- **ID:** `id1289985735`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Mitsubishi Motors Corporation
- **Category:** Utilities
- **Rating:** 4.70 / 5 (39,545 ratings)
- **Version:** 2.90.0
- **Last updated:** 2026-08-06
- **First published:** 2018-02-13
- **Size:** 95 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/my-mitsubishi-connect/id1289985735)
- **Privacy policy:** [https://www.mitsubishicars.com/cvsprivacy](https://www.mitsubishicars.com/cvsprivacy)

## Description

The My Mitsubishi Connect extension provides a centralized interface to access Mitsubishi Connect services from your browser. It supports remote start, door lock/unlock, horn, and lights, plus the car finder, charging status, and charging schedules, with in-app notifications and account management.

Model compatibility includes 2018+ Eclipse Cross, 2022+ Outlander, and 2023+ Outlander PHEV. An active subscription and a Mitsubishi Telematics Control Unit (MTCU) are required; access is subject to cellular network availability and coverage limitations.

## Rankings

- #7,375 — Overall
- #59 — connect
- #89 — connection

## Review summary

Many users say Mitsubishi Connect offers useful remote start and scheduling features, but price, reliability, and usability issues dominate reviews. The app can be convenient when it functions, but frequent delays, failures, and clunky UI undermine value. A minority report positive experiences; however, customer service concerns and smartphone-only reliance contribute to overall dissatisfaction.

### Pros

- Remote start and climate control features available through the Mitsubishi Connect app (core functionality).
- Scheduling the vehicle to warm up or cool down is a valued feature.
- When it works, the app is convenient and some users describe it as great or better than competitors.

### Cons

- High yearly subscription price (about $200–$220) with perceived poor value.
- Reliability issues: remote start often fails to start, is slow, or requires multiple steps.
- Climate control/preconditioning is inconsistent or ineffective in practice.
- Clunky, outdated UX/UI with multi-screen workflows and intermittent sign-in/notification issues.
- Customer service complaints and refund difficulties; some users prefer a physical key fob due to reliability concerns.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1289985735)