# Tufts Health Plan

> Medical

Canonical page: [https://chrome-stats.com/d/id1289408406](https://chrome-stats.com/d/id1289408406)

## Overview

- **ID:** `id1289408406`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Tufts Associated Health Plan, Inc
- **Category:** Medical
- **Rating:** 3.60 / 5 (186 ratings)
- **Version:** 6.4.1
- **Last updated:** 2026-06-27
- **First published:** 2017-12-17
- **Size:** 49 MB
- **Data as of:** 2026-09-03
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/tufts-health-plan/id1289408406)
- **Privacy policy:** [https://tuftshealthplan.com/legal-security-privacy-practices](https://tuftshealthplan.com/legal-security-privacy-practices)

## Description

Welcome to the Tufts Health Plan member mobile app for Commercial and Senior Plan members. After you complete the initial registration on your phone, this app lets you view claims, plan limits and accumulations, cost and benefits, referrals, and your ID card. The app also provides a provider search and a treatment cost estimator to help estimate out-of-pocket costs based on your benefits and claims. Designed with member feedback, this app simplifies benefit management; for suggestions, call Member Services at the number on your ID Card.

## Rankings

- #117,788 — Overall

## Review summary

Users commonly report that the Tufts Health Plan app is easy to use and contains the health plan information users need when it functions. However, a large pattern across reviews is persistent unreliability: frequent login failures, splash-screen or lockups, and generic errors that prevent access to claims, benefits, or payments. Many users also note missing features like adding multiple ID cards, Apple Wallet support, ability to pay bills, and a missing Manage My Payments menu. Onboarding issues (PIN setup hangs, registration errors) further frustrate new users.

### Pros

- Easy to use interface when it works.
- Keeps track of medical information.
- Provides access to health plan details and claims when functioning.

### Cons

- Frequent login problems and inability to log in across the app and website.
- App crashes/locks up or rarely opens, making it unreliable.
- Missing essential features (cannot add multiple ID cards; no Apple Wallet support; cannot pay bills; missing a 'Manage My Payments' menu).
- Persistent generic error messages like 'Error. Please try again after sometime' and 'Please wait sometime before trying again.'
- Onboarding/setup issues such as PIN setup hangs and registration errors.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1289408406)