# Third Reality

> Third Reality,Inc.

Canonical page: [https://chrome-stats.com/d/id1282331931](https://chrome-stats.com/d/id1282331931)

## Overview

- **ID:** `id1282331931`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Third Reality, Inc
- **Category:** Lifestyle
- **Rating:** 2.20 / 5 (29 ratings)
- **Version:** 3.1.1
- **Last updated:** 2026-03-26
- **First published:** 2018-08-05
- **Size:** 50 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/third-reality/id1282331931)
- **Privacy policy:** [https://cloud.3reality.com/static/privacy-global-ios-en.html](https://cloud.3reality.com/static/privacy-global-ios-en.html)

## Description

THE SIMPLIEST PATH TO A SMARTER HOME
Take complete control of your home or apartment’s switches and lights from anywhere with the Reality Series of Smart Home devices.

RealityAdapter connects all your Third Reality devices to your home network
RealitySwitch turns any existing switch into a smart switch
Set lights to reflect your mood with SmartBulbs
Use RealityApp to configure and control your Smart Home

RealityApp FEATURES

Configure RealityAdapter hub to communicate with your home network and connect all Third Reality devices
Add, name and configure RealitySwitches and RealityBulbs
Group multiple devices to control from your smartphone with one button
Create timers to control lighting schedules
Connect Amazon Alexa or Google Home voice assistants to manage all your devices with voice commands

Apple Notes:
The app utilizes Location Services to record the location of your Remote Plus when you add it to your account and also when you ring it.
Continue use of GPS or Bluetooth running in the background can dramatically decrease battery life.

## Rankings

- #288,396 — Overall

## Review summary

Users broadly report Third Reality's iOS app as unreliable and hard to use. Frequent device connectivity drops, a confusing UI with irritating animations, and login/authentication issues frustrate daily use. Support is often unavailable, and hardware interoperability is spotty, with unclear Zigbee integration. Updates sometimes worsen usability by adding steps to access switches. Overall, the app struggles with reliability, usability, and support more than it satisfies most users.

### Pros

- Stable basic on/off control of connected lights.
- Long-term reliable use with Third Reality smart switch.
- App is usable for routine device control in some scenarios.

### Cons

- App frequently loses connection to devices and is hard to reconnect.
- UI/UX is confusing and cumbersome, with italicized text and long startup animations.
- Login/authentication problems: app asks for email/password and password reset emails often fail.
- Customer support is unreliably available (no live chat; emails ignored; phone support often rings and hangs up).
- Hardware interoperability is lacking; integrating with Zigbee devices is unclear and poorly documented.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1282331931)