# FortiFone

> Business

Canonical page: [https://chrome-stats.com/d/id1281790628](https://chrome-stats.com/d/id1281790628)

## Overview

- **ID:** `id1281790628`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Fortinet
- **Category:** Business
- **Rating:** 1.90 / 5 (22 ratings)
- **Version:** 8.0.2
- **Last updated:** 2026-08-01
- **First published:** 2018-08-06
- **Size:** 84 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/fortifone/id1281790628)
- **Website:** [https://www.fortinet.com/products/business-phone-systems/fortivoice-fortifone.html](https://www.fortinet.com/products/business-phone-systems/fortivoice-fortifone.html)
- **Privacy policy:** [https://www.fortinet.com/corporate/about-us/privacy.html](https://www.fortinet.com/corporate/about-us/privacy.html)

## Description

Experience seamless communication with our all-in-one mobile app offering VoIP calling, real-time chat, and high-quality video/audio conferencing—anytime, anywhere.

Say “Hello” with the secured FortiFone softclient and stay connected to the office, never missing an important call. With the FortiFone softclient you transform your mobile device into an extension connected to the FortiVoice phone system, giving you a truly unified communication experience.

With the intuitive interface of the FortiFone softclient, you’ll be able to get up and running, answer and transfer calls, call other extensions on the FortiVoice and check your voicemail with ease. All this as if you were really in the office.

Feature highlights: 

• A true extension of the FortiVoice
• G. 711u, G.711a, G.729a, G.722 Codec support
• Do not disturb
• Call forwarding, transfer and hold
• Visual voicemail
• Call history
• Contacts with favorites and the system directory
• Bluetooth headset support

Download the free FortiFone softclient and get connected today. 

For full feature capabilities, a license is required on the FortiVoice phone system. For licensing information please contact a FortiVoice sales representative.

## Rankings

- #345,317 — Overall

## Review summary

FortiFone can be useful for remote work with an iPhone extension, but the reviews show persistent reliability problems. Recurrent call failures, silent or dropped audio, and push-notification issues degrade experience, often worsened by app updates. Setup friction and limited user controls contribute to the frustration. When it does work, it’s a solid mobile soft-phone; however, consistency and support appear to be major barriers.

### Pros

- Allows remote work and on-the-road calling as if in the office.
- Enables a work extension on iPhone without using the personal number.
- When it works, the app provides solid mobile soft-phone functionality for business calls.

### Cons

- Repeated inbound/outbound calling failures and incoming calls not ringing; users often must retry or reinstall.
- Updates frequently break critical features (inbound calling, push notifications, ringing).
- Audio issues: cannot hear others or they cannot hear you; microphone problems require toggling mute or other workarounds.
- Setup and compatibility headaches (extra steps to enable calls, FortiVoice/FortiGate integration issues, reliability concerns).
- Lack of user-level controls like scheduling DND; difficult for hourly staff to use reliably.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1281790628)