# PostScan Mail: Virtual Mailbox

> US Address & Mail Forwarding

Canonical page: [https://chrome-stats.com/d/id1276114355](https://chrome-stats.com/d/id1276114355)

## Overview

- **ID:** `id1276114355`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Certifix, Inc.
- **Category:** Business
- **Rating:** 4.70 / 5 (870 ratings)
- **Version:** 5.7
- **Last updated:** 2026-09-13
- **First published:** 2017-09-25
- **Size:** 91 MB
- **Data as of:** 2026-09-24
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/postscan-mail-virtual-mailbox/id1276114355)
- **Website:** [https://www.postscanmail.com](https://www.postscanmail.com/)
- **Privacy policy:** [https://www.postscanmail.com/privacy.html](https://www.postscanmail.com/privacy.html)

## Description

PostScan Mail turns your mailbox into a secure virtual space you can access from anywhere. View, manage, and forward mail online with features like Open & Scan, secure shredding, and real-time notifications.

Designed for business owners, remote workers, travelers, and anyone seeking full control over postal mail without a trip to a physical mailbox. Manage multiple recipients and addresses with ease—your mail, on your terms.

## Rankings

- #58,038 — Overall
- #55 — mail
- #70 — hotmail

## Review summary

Users praise PostScan Mail for reliable mail reception, secure packages, and handy features like mail photos and Open & Scan, especially for travelers and expats who need access abroad. Onboarding is easy and the app is generally user-friendly, with praise for some local staff. However, many reviews raise serious drawbacks: unresponsive customer support, mails going missing or arriving late, and billing issues such as duplicate charges and hidden fees. Additional concerns include app/tracking bugs, unclear pricing, and strict verification requirements for certain users. Overall, reliability and billing problems outweigh the positives for many users.

### Pros

- Reliable mail reception with secure packages.
- Photo previews of incoming mail and Open & Scan to forward, shred, or hold.
- Excellent for travelers, expats, and digital nomads needing access abroad.
- Easy onboarding and a generally user-friendly app (including a capable iPad app).
- Positive experiences at certain local offices with helpful staff.

### Cons

- Unresponsive customer support and long hold times.
- Mail missing or delayed and inconsistent service from local providers.
- Billing issues, including duplicate charges and unclear fees.
- App/tracking bugs and UX problems (incorrect timestamps, missing pickup times).
- Strict verification requirements for some users and refund/payment problems.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1276114355)