# My Premise Health

> Medical

Canonical page: [https://chrome-stats.com/d/id1274524024](https://chrome-stats.com/d/id1274524024)

## Overview

- **ID:** `id1274524024`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Premise Health Holding Corp.
- **Category:** Medical
- **Rating:** 4.60 / 5 (4,176 ratings)
- **Version:** 11.8.3
- **Last updated:** 2026-09-04
- **First published:** 2017-10-04
- **Size:** 184 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/my-premise-health/id1274524024)
- **Website:** [http://www.mypremisehealth.com](http://www.mypremisehealth.com/)
- **Privacy policy:** [https://www.premisehealth.com/privacy-policy-center/my-premise-health/](https://www.premisehealth.com/privacy-policy-center/my-premise-health/)

## Description

My Premise Health is a secure mobile app that puts your health information in your hands. It enables real-time appointment scheduling, viewing lab results and vitals, and secure messaging with your provider. You can manage medications, conduct video visits, complete forms and eCheck-In, and share HealthKit data with your provider. To get started, create an account through your healthcare provider or sign up at www.mypremisehealth.com.

## Rankings

- #28,546 — Overall

## Review summary

Users praise My Premise Health for convenient access to health information, test results, appointments, and messaging with providers, and for the ability to see a doctor from home. However, many reviews report poor UX and reliability: slow loading, frequent glitches and crashes, an outdated, hard-to-navigate design, and onboarding/messaging/sign-up issues. These reliability and UX problems often overshadow the app’s care benefits.

### Pros

- Easy to set appointments, send messages to your doctor, and review test results from within the app.
- All health information is easy to find and health analyses are explained in simple terms.
- You can access care from home on your phone, connecting with a real doctor conveniently.
- The app is useful for both patients and healthcare professionals, putting everything at your fingertips.
- Staff quality and care are consistently praised, contributing to a positive overall experience.

### Cons

- Slow performance and frequent glitches/crashes make the app hard to use.
- Outdated, non-intuitive UI; feels like a 2007 app and is extremely clunky.
- Onboarding and navigation issues, including sign-up failures and unreliable messaging/appointment syncing (e.g., problems signing up, changing pharmacies, or false appointments).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1274524024)