# PSO Mobile App

> Pay bill, report outage & more

Canonical page: [https://chrome-stats.com/d/id1272274800](https://chrome-stats.com/d/id1272274800)

## Overview

- **ID:** `id1272274800`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** American Electric Power
- **Category:** Utilities
- **Rating:** 2.90 / 5 (100 ratings)
- **Version:** 1.19.18
- **Last updated:** 2026-08-25
- **First published:** 2017-12-13
- **Size:** 35 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/pso-mobile-app/id1272274800)
- **Privacy policy:** [https://aep.com/privacy](https://aep.com/privacy)

## Description

PSO Mobile App is your browser-accessible companion for PSO Oklahoma account management. View and pay bills, report outages, check outage status, manage accounts, view billing history, and more. The Remember me feature speeds login across sessions, putting essential actions at your fingertips.

Key features include outage information (report outages, track restoration progress, outage maps), account management (real-time balance, due date, downloadable PDFs, immediate or scheduled payments, multiple payment methods, switch between accounts), energy usage comparisons (current vs last month or last year), and settings (paperless billing, bank accounts, alerts).

## Rankings

- #160,762 — Overall

## Review summary

Most mentioned issues are login/authentication failures, crashes, and general instability; payment problems (auto-pay failures, duplicate charges, missing confirmations, unclear payment sources); missing or broken features (energy usage data, bill comparison) and navigation issues; plus concerns about support and maintenance. A few positives exist (clean design; helpful staff like Breanna). Overall, the app needs major stability fixes and improved payment visibility and ongoing maintenance.

### Pros

- Clean, nice-looking app design.
- Helpful support representative (Breanna) who assisted with the Checkless Payment Plan.
- Provides access to statements and payments via the mobile app when it functions.

### Cons

- Frequent login/authentication failures and 'something went wrong' errors; inability to sign in.
- Constant instability: the app crashes and won't stay open.
- Payment/auto-pay issues: duplicate charges, auto-pay failures, missing confirmations, and unclear payment-source visibility.
- Missing or broken features: bill comparison is not working; no day-by-day energy usage data; links redirect to the website.
- Perceived poor app support and maintenance: slow fixes and unresolved issues.

## Similar extensions and apps

- [SWEPCO](https://chrome-stats.com/d/id1263569347) — 3.00 / 5
- [Appalachian Power](https://chrome-stats.com/d/id1263463780) — 2.80 / 5
- [PSE](https://chrome-stats.com/d/id725056417) — 3.90 / 5
- [AEP Ohio](https://chrome-stats.com/d/id1262399061) — 2.80 / 5
- [PPS](https://chrome-stats.com/d/id590238598) — 3.00 / 5
- [PSE&G](https://chrome-stats.com/d/id1490690982) — 4.80 / 5
- [Indiana Michigan Power](https://chrome-stats.com/d/id1263465059) — 2.30 / 5
- [PNM Mobile](https://chrome-stats.com/d/id6790502637) — 5.00 / 5
- [PPL Electric](https://chrome-stats.com/d/id6753018053) — 4.50 / 5
- [CS Utilities](https://chrome-stats.com/d/id6444919717) — 1.40 / 5
- [PHEC](https://chrome-stats.com/d/id6739433122)
- [LG&E KU ODP](https://chrome-stats.com/d/id1545027900) — 4.80 / 5

---

Source: [Chrome-Stats](https://chrome-stats.com/d/id1272274800)