# Excellus BCBS

> Health & Fitness

Canonical page: [https://chrome-stats.com/d/id1267673634](https://chrome-stats.com/d/id1267673634)

## Overview

- **ID:** `id1267673634`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Excellus Health Plan, Inc.
- **Category:** Health & Fitness
- **Rating:** 4.50 / 5 (1,806 ratings)
- **Version:** 2.36.1
- **Last updated:** 2026-08-17
- **First published:** 2017-10-30
- **Size:** 42 MB
- **Data as of:** 2026-09-05
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/excellus-bcbs/id1267673634)
- **Website:** [https://www.excellusbcbs.com](https://www.excellusbcbs.com/)
- **Privacy policy:** [https://news.excellusbcbs.com/compliance/privacy-policy](https://news.excellusbcbs.com/compliance/privacy-policy)

## Description

Excellus BCBS's member app provides secure access to health plan information on the go. Members can view and order their Member Card(s), track deductibles and out-of-pocket spending, check coverage, and quickly find a doctor, urgent care, or hospital. The app also supports going paperless and allows you to view and filter claims.

Note: Spending charts are available only for High Deductible Health Plan (HDHP) members.

## Rankings

- #42,830 — Overall

## Review summary

Many reviews praise basic capabilities (paying premiums, viewing claims and coverage) and the clean, easy-to-navigate interface, but a larger portion report critical reliability issues: frequent login failures, crashes or the app not opening, and slow performance. Users also cite missing functions (no search for prescriptions or itemized bills) and verification problems (codes not emailed, verification UI blocking). Overall, the app works for some, but reliability and feature gaps drive the negative feedback.

### Pros

- Allows paying premiums, viewing claims, and checking coverage/deductible.
- Easy to navigate with information presented clearly.
- Looks good/has a clean UI.
- Some users report reliable performance and long-term use.

### Cons

- Frequent login/sign-in failures and inability to log in.
- App crashes or won’t open, especially after updates, and slow performance.
- Glitches and bugs (e.g., loading wheels, autofill failures) that hinder use.
- Missing essential features like searching for information, renewing prescriptions, or viewing itemized bills.
- Verification issues such as codes not being sent by email and 2‑step verification blocking input.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1267673634)