# SWEPCO

> Pay bill, report outage & more

Canonical page: [https://chrome-stats.com/d/id1263569347](https://chrome-stats.com/d/id1263569347)

## Overview

- **ID:** `id1263569347`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** American Electric Power
- **Category:** Utilities
- **Rating:** 3.00 / 5 (103 ratings)
- **Version:** 1.19.18
- **Last updated:** 2026-08-25
- **First published:** 2017-12-13
- **Size:** 35 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/swepco/id1263569347)
- **Privacy policy:** [https://aep.com/privacy](https://aep.com/privacy)

## Description

Welcome to SWEPCO's customer extension—manage your energy account from anywhere. Pay your bill, report outages, check outage status, and view your real-time balance and billing history. Download bills as PDFs and pay instantly or schedule payments, all from a secure, streamlined interface.

Features include Remember Me login, multi-account support, paperless billing enrollment, alerts for billing and outages, and usage comparisons to help you save energy. Get outage maps and status updates with just a few taps—everything you need to stay in control of your SWEPCO account.

## Rankings

- #157,086 — Overall

## Review summary

The SWEPCO app is valued for core bill-pay and outage-notification features and is reportedly reliable for some users on multiple iPhone models. However, many reviews repeatedly highlight serious issues: persistent login/authentication failures, crashes and random logouts, and a problematic payment flow that redirects to the web. Outage reporting is also inconsistent. Overall, the app works well for a subset of users but suffers from stability and authentication problems that affect broader usability. Continuous improvements to sign-in, stability, and in-app payments would significantly help.

### Pros

- Core features like viewing your bill, paying online, outage viewing, and notifications are available and used by several reviewers.
- Stable performance for many users across devices and years (e.g., works on iPhone 12/13 and has lasted years without problems).
- Easy login when the sign-in works and initial access is quick for some users.

### Cons

- Recurring login/authentication failures and sign-in errors across updates (e.g., new updatesCannot connect to host server, cannot log in).
- Frequent crashes, random logouts, and navigation problems that disrupt use.
- In-app payments often redirect to a web browser, making the payment flow frustrating or unreliable.
- Inconsistent outage reporting capability (sometimes you can report outages, other times you cannot).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1263569347)