# Appalachian Power

> Pay bill, report outage & more

Canonical page: [https://chrome-stats.com/d/id1263463780](https://chrome-stats.com/d/id1263463780)

## Overview

- **ID:** `id1263463780`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** American Electric Power
- **Category:** Utilities
- **Rating:** 2.80 / 5 (151 ratings)
- **Version:** 1.19.18
- **Last updated:** 2026-08-25
- **First published:** 2017-12-12
- **Size:** 34 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/appalachian-power/id1263463780)
- **Privacy policy:** [https://aep.com/privacy](https://aep.com/privacy)

## Description

Appalachian Power is a Chrome extension that puts essential account management at your fingertips. Pay your bill, report outages, view outage status and outage maps, check your real-time balance and billing history, download bills as PDFs, and more, all securely from your browser.

Key features include Remember Me login to skip repeated sign-ins, automatic or scheduled payments, support for multiple accounts, paperless billing enrollment, alert management, and energy usage comparisons.

## Rankings

- #140,004 — Overall

## Review summary

Many users value the app for remote bill payment and balance checks, but recurrent login and connectivity problems, random sign-outs, and a confusing UI dominate reviews. While a minority find it useful when it works, the overall sentiment is that the app is unstable and in need of fixes to authentication, error handling, and usability.

### Pros

- Allows balance viewing and remote bill payment
- Provides convenient mobile access for account management
- Some users report the app is useful and appreciated when it functions correctly

### Cons

- Frequent login issues (inability to sign in, post-update login failures)
- Server connectivity problems (cannot connect to host/server, generic errors)
- Random sign-outs and session timeouts
- Poor usability/UI (hard to navigate, missing usage details)
- General reliability problems (crashes, app down more often than not)

## Similar extensions and apps

- [SWEPCO](https://chrome-stats.com/d/id1263569347) — 3.00 / 5
- [AEP Ohio](https://chrome-stats.com/d/id1262399061) — 2.80 / 5
- [Indiana Michigan Power](https://chrome-stats.com/d/id1263465059) — 2.30 / 5
- [Kentucky Power](https://chrome-stats.com/d/id1263465501) — 3.50 / 5
- [PSO Mobile App](https://chrome-stats.com/d/id1272274800) — 2.90 / 5
- [PPL Electric](https://chrome-stats.com/d/id6753018053) — 4.50 / 5
- [Delmarva Power](https://chrome-stats.com/d/id489964338) — 4.50 / 5
- [PHEC](https://chrome-stats.com/d/id6739433122)
- [Horizon Power](https://chrome-stats.com/d/id6476649528) — 1.30 / 5
- [Rocky Mountain Power](https://chrome-stats.com/d/id969611279) — 1.70 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1263463780)