# Metro Online.

> The Best Online Grocery Store

Canonical page: [https://chrome-stats.com/d/id1262899618](https://chrome-stats.com/d/id1262899618)

## Overview

- **ID:** `id1262899618`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Rubab Zaidi
- **Category:** Shopping
- **Rating:** 3.50 / 5 (64 ratings)
- **Version:** 7.9.9
- **Last updated:** 2026-07-07
- **First published:** 2017-09-14
- **Size:** 120 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/metro-online/id1262899618)
- **Website:** [https://xcentricservices.com/](https://xcentricservices.com/)
- **Privacy policy:** [https://www.metro-online.pk/privacypolicy](https://www.metro-online.pk/privacypolicy)

## Description

METRO Online redefines shopping in Pakistan—your all-in-one destination for groceries, fresh produce, electronics, and home essentials. Shop anywhere, anytime and enjoy same-day delivery, reliable quality, and safe doorstep service.

Key benefits include exclusive deals (Metro Post, Web Exclusive, Mega Deal Offers), flexible delivery scheduling (up to a week in advance), an Open-box policy with pay-for-what-you-love, and hassle-free returns. Download the METRO Online app today for a smarter, more affordable shopping experience.

## Rankings

- #177,222 — Overall

## Review summary

Users consistently report stock issues and unreliable fulfillment, with frequent delays, cancellations, and slow refunds. Communication with support is poor. The app itself has bugs (crashes, cart and voucher problems, address handling) and there are unclear service-area restrictions leading to misdelivery. A few users note the app is visually appealing and usable for searching, but overall reliability is inconsistent.

### Pros

- Visually appealing and user-friendly app
- Good search experience with fast item discovery
- Generally usable and functional for some users

### Cons

- Items frequently out of stock and stock status is not consistently updated after placing orders
- Long delivery delays and orders sometimes cancelled without prior notice, with refunds taking days to process
- Poor communication and customer service, lacking timely updates and refund notifications
- App bugs and UX issues (crashes, cart not saving, checkout/voucher prompts, address handling)
- Delivery/service area limitations and misdelivery risks, often not clearly indicated or aligned with order placement

## Similar extensions and apps

- [My Metro](https://chrome-stats.com/d/id694386842) — 1.70 / 5
- [ShopMetro](https://chrome-stats.com/d/id1670023546)
- [Metro Market](https://chrome-stats.com/d/id1205544065) — 4.70 / 5
- [Metro Mart Online](https://chrome-stats.com/d/id6783612550) — 5.00 / 5
- [Metro Market LB](https://chrome-stats.com/d/id6443991430) — 5.00 / 5
- [Met Fresh Marketplace](https://chrome-stats.com/d/id6759736626)
- [MetroMart: #1 Grocery Delivery](https://chrome-stats.com/d/id1108310978) — 4.40 / 5
- [Доставка продуктов на дом](https://chrome-stats.com/d/id1114726642)
- [CityMarket24](https://chrome-stats.com/d/id1351958393) — 5.00 / 5
- [Megastore mobile](https://chrome-stats.com/d/id6789752619)
- [Minutego Grocery](https://chrome-stats.com/d/id6737452432)
- [METRO Companion](https://chrome-stats.com/d/id1224592987) — 1.40 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1262899618)