# OnSIP

> Softphone & Voicemail Manager

Canonical page: [https://chrome-stats.com/d/id1253050184](https://chrome-stats.com/d/id1253050184)

## Overview

- **ID:** `id1253050184`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** OnSIP
- **Category:** Business
- **Rating:** 2.40 / 5 (69 ratings)
- **Version:** 2.2.1
- **Last updated:** 2026-08-19
- **First published:** 2018-08-02
- **Size:** 26 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/onsip/id1253050184)
- **Website:** [https://www.onsip.com](https://www.onsip.com/)
- **Privacy policy:** [https://www.onsip.com/terms](https://www.onsip.com/terms)

## Description

OnSIP brings your business phone to you, whether you're at the office, at a client's site, or working remotely. Connect with customers, partners, vendors, and coworkers from your OnSIP account on your iPhone.

With OnSIP, you can take advantage of standard business phone features without extra hardware: make and receive **HD voice and video calls**, monitor **contact availability**, check **recent call history**, and manage **voicemail** in one simple interface.

## Rankings

- #198,201 — Overall

## Review summary

Many reviews describe the iOS OnSIP app as unreliable and unstable: it frequently fails to ring or notify, drops calls, and misroutes audio; updates have removed or broken essential features like transfer/hold/conference; the app crashes or logs out, and Do Not Disturb is inconsistent. Users contrast this with a reliable desktop system and report mixed support. Overall, the mobile app disruption is driving some to consider switching providers.

### Pros

- Desktop/office phone system generally works fine, with the mobile app being the main source of problems.
- Support can be responsive and helpful when contacted about issues.
- Some reviews note that when the app functions, users can see feature improvements rolled out based on feedback.

### Cons

- The iOS app frequently fails to ring or notify, leading to missed or dropped calls and missing voicemails.
- Core call-control features (transfer, hold, conference) are missing or broken after updates, making it hard to manage calls.
- The app is unstable: it crashes or logs out randomly, won’t stay registered, and misbehaves after sleep or when switching apps.
- Do Not Disturb often does not work, causing ongoing interruptions despite settings.
- Calls sometimes misroute to personal devices or networks, and performance varies between 5G and Wi-Fi with Bluetooth headset compatibility issues.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1253050184)