# SmartHQ Service

> Productivity

Canonical page: [https://chrome-stats.com/d/id1253025464](https://chrome-stats.com/d/id1253025464)

## Overview

- **ID:** `id1253025464`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** HAIER US APPLIANCE SOLUTIONS, INC
- **Category:** Productivity
- **Rating:** 3.30 / 5 (15 ratings)
- **Version:** 2.1.990
- **Last updated:** 2026-08-28
- **First published:** 2017-10-17
- **Size:** 180 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/smarthq-service/id1253025464)
- **Website:** [https://www.smarthqservice.com](https://www.smarthqservice.com/)
- **Privacy policy:** [https://www.geappliances.com/privacy/privacy\_policy.htm](https://www.geappliances.com/privacy/privacy_policy.htm)

## Description

SmartHQ Service A Tool for GE Appliance Service Technicians

Gone are the days when technicians had to use screwdrivers and wrenches to partially disassemble an appliance just to verify that a specific component was functional. For a nominal monthly subscription, technicians can efficiently and effectively address issues using advanced digital methods, resulting in a happy GE appliance owner. SmartHQ Service is the best digital diagnostics tool in the industry!
For any inquiries or questions, please reach out to smarthqpro.support@geappliances.com.

SmartHQ Service Features
 
• Software Update
Ensures the software running on the appliance is up to date, improving the lifetime ownership experience for the consumer.
 
• Data Logger
Comprehensive view of recorded diagnostics data of the connected appliance.
 
• Document Search
User-friendly "Google-like" search of the GEA service document database.
 
• OneParts Search
Offers an exploded view of drawings of sub-systems of GE appliances.
 
• Parts Purchase
Designed to simplify the search and ordering of genuine GE parts.
 
• Service Website
Direct access to the GEA service website, without additional login.
 
• Product Overview
Offers a high-level consumer-oriented overview of the applicable GE appliance.
 
• Fault Codes and Alerts
The GE appliances perform self-diagnostics and provides resulting data to the technician. Allows technician to understand performance issues occurring within the appliance.
 
• Component Control
Gives the technician the ability to turn all components such as valves, fans or compressors ON and OFF to test their functionality.
 
• SharedData
Service technicians can share diagnostics data extracted from the appliances with a Master Technician or a GE Technical Assistance Group (TAG) technician.
 
• Appliance Service History
Comprehensive access to historical service data of previously repaired appliances.

For any inquiries or questions, please reach out to smarthqpro.support@geappliances.com.

## Rankings

- #322,759 — Overall
- #78 — kitchen appliance

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1253025464)