# Mindbody Messenger (Bowtie)

> Never Miss a Customer

Canonical page: [https://chrome-stats.com/d/id1248046752](https://chrome-stats.com/d/id1248046752)

## Overview

- **ID:** `id1248046752`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** MINDBODY Inc.
- **Category:** Business
- **Rating:** 1.50 / 5 (64 ratings)
- **Version:** 4.1.26
- **Last updated:** 2026-07-06
- **First published:** 2017-06-16
- **Size:** 18 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mindbody-messenger-bowtie/id1248046752)
- **Website:** [https://www.mindbodyonline.com/business/messenger-ai](https://www.mindbodyonline.com/business/messenger-ai)
- **Privacy policy:** [https://company.mindbodyonline.com/legal/privacy-policy](https://company.mindbodyonline.com/legal/privacy-policy)

## Description

Never miss a client again with Mindbody Messenger (Bowtie). Messenger[ai] converts inbound missed calls into paying customers with automated text backs across Webchat, SMS, and Facebook Messenger, while you manage every thread in one place. Use our AI front desk to assist clients even when you aren’t there, so every customer is cared for day or night.

Businesses miss about 25% of calls each month, and 85% of customers who can’t reach you won’t call back. With Messenger[ai], stay on top of every relationship—auto-text when no one answers, bring conversations together across Webchat, SMS and Facebook Messenger, sell packages and memberships via SMS, and automate bookings for Mindbody and Booker clients.

## Rankings

- #244,673 — Overall
- #90 — customer

## Review summary

User reviews consistently report that Mindbody Messenger (Bowtie) is unstable on iOS: frequent crashes and forced closures, inability to reopen after closing, and a pattern of needing to delete and reinstall the app to regain access. The app also fails to notify users of client messages, complicating communications for businesses. Several reviews criticize customer support for slow or unhelpful responses and unresolved bugs. Overall, the app is perceived as unreliable with limited functional value, overshadowed by ongoing stability and reliability issues.

### Cons

- App crashes or force closes frequently, often after login.
- App won't stay open or reopen after closing; it crashes to the home screen.
- Users must delete and reinstall the app repeatedly to regain access.
- Notifications for client messages are missing or unreliable.
- Customer support is slow and issues remain unresolved.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1248046752)