# Cockpit ITSM

> IT Service Management Software

Canonical page: [https://chrome-stats.com/d/id1245097662](https://chrome-stats.com/d/id1245097662)

## Overview

- **ID:** `id1245097662`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Cockpit ITSM
- **Category:** Business
- **Version:** 7.1.0
- **Last updated:** 2026-08-26
- **First published:** 2017-12-13
- **Size:** 71 MB
- **Data as of:** 2026-09-26
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/cockpit-itsm/id1245097662)
- **Website:** [https://www.cockpit-itsm.com/](https://www.cockpit-itsm.com/)
- **Privacy policy:** [https://www.cockpit-itsm.com/privacy](https://www.cockpit-itsm.com/privacy)

## Description

Cockpit IT Service Manager is all-in-one portal integrating service desk ticketing, asset management, task scheduling and monitoring system. 
Cockpit IT Service Manager is available in a Private Cloud or On Premise.

Service Desk: Bridge the gap between the IT service and the end-users
- Self-service portal
- Incident declaration
- Service catalog
- Knowledge base 
- Service status
- Report publication 

Ticketing: An ITIL-designed solution for your IT department
- Incident management
- Problem management
- Request management
- Change management
- Release management
- Changelog publication
- Project management
- SLA / OLA Management
- Approval process
- Workflow automation
- Synchronization service
- Email to ticket

Asset management: A powerful ITAM for your business
- CMDB - Infrastructure (servers, network components, etc.)
- CMDB - Office (workstations, phones, etc.) 
- Automated inventory
- Software management
- License management
- Supplier management
- Contract management
- Data center plan

Monitoring: A sentinel to watch your technology landscape
- Hardware (SNMP)
- Networks (SNMP)
- Systems
- Databases
- SAP solutions 
- Cloud services
- Web sites
- Jobs

Productivity: A toolbox to strengthen service delivery capabilities of your IT team
- Task scheduling
- Time tracking
- Knowledge base
- Electronic document management
- Password vault
- Logbook
- Maintenance schedules

Analytics: A data visualization and consolidation app, all in one place
- Client satisfaction survey
- Service status
- Availability / SLA reports
- Metrics (systems, networks, databases, SAP solutions)
- Daily monitoring reports
- Consolidated reports

## Rankings

- #1,943,177 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1245097662)