# Quo (formerly OpenPhone)

> Business calling and texting

Canonical page: [https://chrome-stats.com/d/id1241817309](https://chrome-stats.com/d/id1241817309)

## Overview

- **ID:** `id1241817309`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** OpenPhone Technologies Inc
- **Category:** Business
- **Rating:** 4.40 / 5 (10,789 ratings)
- **Version:** 4.0.36
- **Last updated:** 2026-09-08
- **First published:** 2017-09-22
- **Size:** 129 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/quo-formerly-openphone/id1241817309)
- **Website:** [https://quo.com/](https://quo.com/)
- **Privacy policy:** [https://www.quo.com/privacy](https://www.quo.com/privacy)

## Description

Quo (formerly OpenPhone) is the all-in-one business phone system for calls, texts, and customer data. It unites calls, texts, shared inboxes, and a mini CRM so every teammate has the context they need to serve customers without missing a beat. Trusted by over 90,000 companies and rated #1 in customer satisfaction on G2, Quo helps teams stay personal at scale.

With AI-powered 24/7 call answering, flexible call flows, and customizable contact properties, you can respond faster and close more deals. Quo grows with you—no complex setup or training required—keeping every conversation organized and human-centered as your business expands.

## Rankings

- #17,656 — Overall
- #20 — interface
- #61 — phone
- #67 — format
- #88 — dark theme

## Review summary

Users like Quo/OpenPhone for its business-focused features and intuitive design, but repeatedly flag serious downsides: unclear or recurring charges, hard onboarding/verification, unreliable messaging/calling, weak support, and post-cancellation billing issues. These recurring themes drive a mixed overall sentiment.

### Pros

- Intuitive UI and ease of use
- Robust business feature set (texts, calls, voicemail, call recording; integrations)
- Essential tool for business communications / improves workflows
- Suitable for managing multiple business lines on a single account

### Cons

- Billing and pricing issues (price discrepancies, unexpected charges, renewals, refunds)
- Onboarding and number verification friction (rejections, extensive docs, slow/limited support)
- Reliability issues (undelivered messages, dropped calls, poor call quality, international call billing without success)
- Poor or bot-dominated customer support / slow responses
- Post-cancellation problems (account disappears, charges after cancellation, difficulty obtaining receipts)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1241817309)