# GateHouse® Resident Phone App

> Business

Canonical page: [https://chrome-stats.com/d/id1241656233](https://chrome-stats.com/d/id1241656233)

## Overview

- **ID:** `id1241656233`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** TEM Systems, Inc.
- **Category:** Business
- **Rating:** 1.90 / 5 (59 ratings)
- **Version:** 5.1.1
- **Last updated:** 2026-08-13
- **First published:** 2017-08-04
- **Size:** 27 MB
- **Data as of:** 2026-09-23
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/gatehouse-resident-phone-app/id1241656233)
- **Privacy policy:** [http://www.gatehousesolutions.com/support](http://www.gatehousesolutions.com/support)

## Description

GateHouse Solutions® is a complete software solution for managing visitor & resident access into communities nationwide. Our Resident Phone App provides residents with a simple and convenient way to manage/view their visitor list and their account information.

Please contact the software administrator at your community to request the required Client ID, Username, and default Password. Note that your community is required to purchase the GateHouse® Resident Phone App in order for its residents to access the app.

## Rankings

- #230,306 — Overall

## Review summary

Overall, the app has a couple of solid guest-management capabilities (easy visitor entry, contact-book integration) that some users rely on. But it's overwhelmingly plagued by instability: repeated login problems, credential resets, post-update crashes, and even credential wipes requiring support calls. Many reports highlight bugs that prevent viewing past visits, restricted date editing (only today), and the inability to share guest passes via simple text messaging. UX issues (non-intuitive flows, missing icons) and missing features (4-digit codes, biometrics support) further degrade usefulness. In short: reliability and usability are a bigger problem than any benefits.

### Pros

- Useful for guest visits in gated communities.
- Quick and easy to add visitors; integrates with contact lists.
- Occasionally trusted by users as a workable guest-pass tool for their community.

### Cons

- Repeated login problems and invalid credentials requiring resets.
- Post-update crashes or white screen; app becomes unusable after updates.
- Bugs that wipe credentials and require contacting support.
- Limitations in visitor management: cannot schedule future dates; logs/history limited to current day; editing issues.
- Missing or inconvenient features (texting guest passes, 4-digit security code, biometrics) and non-intuitive UI.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1241656233)