# Masafi

> Food & Drink

Canonical page: [https://chrome-stats.com/d/id1240255247](https://chrome-stats.com/d/id1240255247)

## Overview

- **ID:** `id1240255247`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Masafi Co. LLC
- **Category:** Food & Drink
- **Rating:** 3.40 / 5 (46 ratings)
- **Version:** 7.4.2
- **Last updated:** 2026-05-08
- **First published:** 2017-05-29
- **Size:** 76 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/masafi/id1240255247)
- **Website:** [https://www.masafi.com/](https://www.masafi.com/)
- **Privacy policy:** [http://masafi.com/company/data/privacy-policy](http://masafi.com/company/data/privacy-policy)

## Description

We are Masafi. Always moving forward.
Since 1977, Masafi has been a global leader in pure wellness, offering the finest products that promote health and comfort.

We are committed to bringing you the best of nature, every day.
 
Our Premium Product Range:
	•	Pure Natural Mineral Water
	•	Super Soft Facial Tissues
	•	Hygienic Wet Wipes
 
Experience Convenience with the Masafi App:
	•	Express delivery across the UAE
	•	Free scheduled deliveries at your convenience
	•	Quick and easy checkout process
	•	Secure Credit/Debit Card payments
	•	Hassle-free wallet top-up option
	•	Cash on Delivery is available
 
With Masafi, wellness is always within reach.

## Rankings

- #201,889 — Overall

## Review summary

User reviews show Masafi’s app has reliability and performance issues: orders frequently cancel or fail after payment, refunds require follow-up; registration can crash or stall; the app is slow or times out; customer support can be slow or unhelpful. Some users note improvement over the old app, easy onboarding, and occasional fast delivery. The primary themes are reliability, order processing, and support, with occasional stock issues.

### Pros

- Improved app experience compared to the old version
- Easy onboarding and account setup
- Some users report fast delivery
- Positive customer care and helpful staff when encountered

### Cons

- Orders frequently canceled or fail after payment without explanation
- Refunds and chargebacks require significant follow-up
- App is slow and prone to timeouts; crashes
- Registration issues: cannot register; landmark field not populating
- Customer support is inconsistent or hard to reach and slow

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1240255247)