# Keycafe

> Share Your Keys

Canonical page: [https://chrome-stats.com/d/id1233211301](https://chrome-stats.com/d/id1233211301)

## Overview

- **ID:** `id1233211301`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Keycafe Inc.
- **Category:** Travel
- **Rating:** 4.70 / 5 (382 ratings)
- **Version:** 3.13
- **Last updated:** 2021-11-29
- **First published:** 2018-06-22
- **Size:** 6.54 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/keycafe/id1233211301)
- **Website:** [https://www.keycafe.com](https://www.keycafe.com/)
- **Privacy policy:** [https://www.keycafe.com/keycafe-privacy-policy](https://www.keycafe.com/keycafe-privacy-policy)

## Description

Keycafe is a comprehensive key management platform powered by the IoT SmartBox. It delivers minute-by-minute access control, complete access history, and real-time photo ID verification, helping organizations securely manage fleets of keys for property management, auto dealerships, car rentals, facilities, universities, hospitals, municipalities, and urban services. 

With a distributed network of public SmartBox locations across 50+ cities, Keycafe enables staff, contractors, guests, and residents to access keys on demand while preventing losses. Ideal for the sharing economy and on-demand services like Airbnb and property management, it simplifies trusted key exchange across teams and customers. Sign up at www.keycafe.com/locations to learn more and find a location near you.

## Rankings

- #80,969 — Overall

## Review summary

Users largely agree KeyCafe offers convenient, contactless key access that simplifies hosting for cleaners and guests, and can be painless when it works. However, reliability is a major issue across many reviews: hardware and software frequently go offline or fail to load, onboarding and privacy hurdles frustrate users, the system relies on constant connectivity, and customer support is often slow or unhelpful. When functioning, it’s a strong idea; when not, it causes significant hassles and cancellations.

### Pros

- Convenient contactless key pickup and drop-off when the system is functioning.
- Useful for granting access to cleaners and guests, simplifying property management.
- Painless workflow when the app and hardware are connected.

### Cons

- Frequent hardware/offline issues and codes not working, making keys inaccessible.
- App stability problems: loading failures and unresponsive interfaces (especially on iOS).
- Onboarding and privacy burden: mandatory account creation (email/phone/2FA) and broad data collection, plus forced app downloads in some contexts.
- Reliance on constant internet connectivity; when offline, the system can’t operate.
- Inadequate customer support and slow resolution times during outages.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1233211301)