# Chugach My Account

> Business

Canonical page: [https://chrome-stats.com/d/id1230482027](https://chrome-stats.com/d/id1230482027)

## Overview

- **ID:** `id1230482027`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** VertexOne
- **Category:** Business
- **Rating:** 3.20 / 5 (18 ratings)
- **Version:** 10.6.0103
- **Last updated:** 2026-08-24
- **First published:** 2017-05-19
- **Size:** 204 MB
- **Data as of:** 2026-09-10
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/chugach-my-account/id1230482027)
- **Privacy policy:** [https://www.chugachelectric.com/chugach-electric-privacy-policy](https://www.chugachelectric.com/chugach-electric-privacy-policy)

## Description

My Account is an easy-to-use app for Chugach Electric Association members. Besides paying bills and reviewing usage, members can use the app to sign up for outage and usage notifications, as well as explore additional member tools within the app.

## Rankings

- #300,583 — Overall

## Review summary

User reviews show Chugach My Account is plagued by performance and reliability issues: endless loading, login failures, and unreliable bill payments. Several users report crashes and compatibility problems with iOS 18. A minority notes a positive update that improved usability and highlights the auto-pay feature as a convenience. Overall, the app struggles with stability and functionality, pushing many users to rely on the website.

### Pros

- Post-update usability is improved; the UI is easier to use and information is easier to find.
- Auto payment feature provides convenience for paying bills.
- The app's interface remains clear and user-friendly when it works.

### Cons

- Frequent loading/spinning and very slow performance; endless loading wheel.
- Cannot login or login repeatedly fails; app freezes at login.
- Payments fail or do not process reliably; even when shown as completed, the payment may not go through.
- App is broken on iOS 18; login works but subsequent actions do not respond.
- Constant crashing and freezes during use.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1230482027)