# RapidIdentity App

> Productivity

Canonical page: [https://chrome-stats.com/d/id1230131130](https://chrome-stats.com/d/id1230131130)

## Overview

- **ID:** `id1230131130`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Identity Automation, LP
- **Category:** Productivity
- **Rating:** 1.50 / 5 (652 ratings)
- **Version:** 2.7.0
- **Last updated:** 2026-03-09
- **First published:** 2017-04-28
- **Size:** 109 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/rapididentity-app/id1230131130)
- **Website:** [https://www.identityautomation.com/](https://www.identityautomation.com/)
- **Privacy policy:** [https://www.identityautomation.com/privacy-policy/](https://www.identityautomation.com/privacy-policy/)

## Description

RapidIdentity App adds a secure mobile authentication layer for signing into work and personal apps. It supports Push and Time-based One-Time Passcode (TOTP) methods, allowing either passwordless login or a second verification step, and it works offline without cellular or Wi-Fi.

It can generate TOTP codes for RapidIdentity and many personal SaaS services, consolidating authenticators in one app. It supports apps like Gmail, LastPass, Evernote, Dropbox, etc., and lets you lock individual passcodes behind a PIN or Touch ID. Note: Server version 4.8.2 or later is required for push notifications to reach mobile devices.

## Rankings

- #102,370 — Overall

## Review summary

Common themes: many users report severe reliability problems and login friction with RapidIdentity App. Recurrent outages, failed authentications, and cases where push/ping notifications don’t arrive or require manual codes. Some reviews note slow loading, especially at semester start, and accessibility hurdles like small text. Despite these, a minority report smooth performance on certain iPhone models, fast biometric sign-in, and straightforward enrollment with good SSO integration. Overall, the app is widely seen as problematic for MFA, with a few edge cases where it performs well.

### Pros

- Fast login/sign-in on supported devices with biometrics.
- Straightforward enrollment and solid SSO integration.
- Instant push approvals can speed up access.

### Cons

- Frequent outages and reliability issues; the service is often down.
- Push/ping notifications frequently fail, forcing a fallback to manual codes.
- Slow loading times, especially at the start of a semester.
- Login can be hard for students, with authentication failures or lockouts.
- Accessibility and UI issues, including small text and recent branding changes.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1230131130)