# UScellular™ – My Account

> Productivity

Canonical page: [https://chrome-stats.com/d/id1228669675](https://chrome-stats.com/d/id1228669675)

## Overview

- **ID:** `id1228669675`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Removed
- **Publisher:** U.S. Cellular
- **Category:** Productivity
- **Rating:** 4.50 / 5 (71,933 ratings)
- **Version:** 2.23.0
- **Last updated:** 2026-03-20
- **First published:** 2017-09-20
- **Size:** 70 MB
- **Data as of:** 2026-08-28
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/uscellular-my-account/id1228669675)
- **Website:** [https://www.uscellular.com](https://www.uscellular.com/)
- **Privacy policy:** [https://www.uscellular.com/privacy](https://www.uscellular.com/privacy)

## Description

UScellular™ – My Account extends your account management into a productivity-enhanced Chrome experience. It streamlines shopping and billing with redesigned Plans and Shopping Cart, making plan choices and checkouts faster, surfacing upgrade eligibility, discounts, and savings opportunities, and enabling quick Watch Plan activation.

Billing and account controls are clearer with line- and account-level billing detail, What’s Changed summaries, saved payment methods, and Quick Pay. The onboarding flow, order history, advanced messaging and spam protection, and device-protection options help you manage upgrades, coverages, and support efficiently.

## Review summary

Most reviews express frustration with the UScellular iOS app and billing: a slow, glitchy login experience, conflicting information between the app and support, and pricing/billing issues following the T-Mobile merger. A few reviewers praise certain agents and the idea of payment flexibility, but the overall sentiment is negative regarding usability, reliability, and value.

### Pros

- Some customer service reps are clear, helpful, and trustworthy (e.g., Criss, Angela, Omar).
- Excellent consistent service and payment flexibility.
- They are generally willing to solve problems.

### Cons

- The app is slow and glitchy, with long login times and repeated verification steps.
- The app and website/in-app information can be inconsistent with what phone support tells you.
- Billing and pricing concerns, including price increases and changes after the T-Mobile merger, plus autopay issues and extensions being removed.
- Perceived poor overall customer service and communication, with difficulty getting issues resolved.
- Confusing, hard-to-use app/website navigation.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1228669675)