# Protection 360®

> Tech support, tips & more

Canonical page: [https://chrome-stats.com/d/id1226629284](https://chrome-stats.com/d/id1226629284)

## Overview

- **ID:** `id1226629284`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** T-Mobile
- **Category:** Utilities
- **Rating:** 4.50 / 5 (57,016 ratings)
- **Version:** 3.471.0
- **Last updated:** 2026-10-01
- **First published:** 2017-05-05
- **Size:** 91 MB
- **Data as of:** 2026-10-02
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/protection-360/id1226629284)
- **Privacy policy:** [https://legal.myp360.com/en/protection\_360/privacy/2](https://legal.myp360.com/en/protection_360/privacy/2)

## Description

Protection 360 by Assurant provides 7-day live tech support for setup, connectivity, Bluetooth, and Wi-Fi across your devices, plus quick access to coverage details and claims, and curated self-help articles with step-by-step guides.

Register in the app with your T-Mobile number to enable services and verify eligibility; if you’re not eligible for technical support, that feature will be removed 14 days after registration.

## Rankings

- #5,846 — Overall
- #8 — support

## Review summary

User reviews largely report failures with Protection 360’s iOS app, especially around filing claims and logging in. The most frequent issues are captcha verification not loading or appearing, blocking access to the claim page; authentication/login problems; and general instability with slow or non-loading screens. When the flow does work, filing a claim is often impossible or extremely time-consuming due to repeated errors. Additional concerns include delays in processing, high claimed fees, and dissatisfaction with support. A minority request features like dark mode. Overall, reliability and user experience are major pain points.

### Cons

- Captcha/verification issues prevent filing claims: captcha not loading, not appearing, or not refreshing.
- Inability to file claims or access the claims section due to app issues, login problems, or failed authentication.
- App instability: consistently slow loading, buggy behavior, or the app failing to load.
- Delays in processing claims and high processing fees for covered devices.
- Poor customer support and automated troubleshooting with no resolution.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1226629284)