# MILES Car & Van Sharing

> Cars | Vans | Daily rentals

Canonical page: [https://chrome-stats.com/d/id1220185947](https://chrome-stats.com/d/id1220185947)

## Overview

- **ID:** `id1220185947`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** MILES Mobility GmbH
- **Category:** Travel
- **Rating:** 4.80 / 5 (465 ratings)
- **Version:** 4.46
- **Last updated:** 2026-09-10
- **First published:** 2017-03-29
- **Size:** 116 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/miles-car-van-sharing/id1220185947)
- **Website:** [https://miles-mobility.com/](https://miles-mobility.com/)
- **Privacy policy:** [https://www.miles-mobility.com/en-de/privacy-policy](https://www.miles-mobility.com/en-de/privacy-policy)

## Description

MILES is your all-in-one mobility app for car sharing and van sharing with flexible rentals. Pay by the kilometer, not by the minute, and enjoy 24/7 availability with inclusive insurance.

Get started for free, with pricing from €0.99/km for cars and €1.29/km for vans, along with a €7 sign-up bonus, no deposits, and long-term options from 3 hours to 30 days. Instant booking makes getting on the road quick and easy.

## Rankings

- #74,140 — Overall
- #12 — sharing

## Review summary

User feedback is mixed: the app’s UI is praised for being easy to use and onboarding can be straightforward, with some users able to sign up and rent smoothly. However, recurring problems outweigh positives: many report hidden and disputed charges, unclear pricing, and various extra fees; the app is prone to reliability issues like crashes and failures to unlock or charge cars; billing problems and slow refunds; complaints about customer support and contact options; and occasional bad car maintenance. Overall, usable but plagued by billing, reliability, and service issues.

### Pros

- Easy to use UI/UX with a comfortable, intuitive interface.
- Generally functional for renting; the app works well for some users.
- Sign-up and onboarding are straightforward, with easy photo-based verification where available.

### Cons

- Hidden fees and unclear pricing, including rookie fees, processing fees, top-up charges, and duplicate charges.
- Frequent app reliability problems: crashes, freezing, and failures to unlock or start charging.
- Billing and payment problems, such as expired cards, dunning notices, and slow refunds.
- Poor or unhelpful customer support, with limited contact options and slow responses.
- Car quality and maintenance concerns, such as worn interiors and non-working AC.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1220185947)