# MyRogers (Shaw)

> Manage your account with ease

Canonical page: [https://chrome-stats.com/d/id1217939030](https://chrome-stats.com/d/id1217939030)

## Overview

- **ID:** `id1217939030`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Rogers Communications Inc.
- **Category:** Utilities
- **Rating:** 4.40 / 5 (537 ratings)
- **Version:** 1.16.21
- **Last updated:** 2026-09-10
- **First published:** 2017-08-16
- **Size:** 66 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/myrogers-shaw/id1217939030)
- **Website:** [https://www.rogers.com](https://www.rogers.com/)
- **Privacy policy:** [https://www.rogers.com/support/privacy?icid=R\_WIR\_CMH\_BCYW0G](https://www.rogers.com/support/privacy?icid=R_WIR_CMH_BCYW0G)

## Description

MyRogers (Shaw) is a mobile extension that lets residential Shaw/Rogers customers manage their account from anywhere. Pay bills with auto-pay and eBills, view payment history, and access a live agent chat — all from your smartphone.

Monitor data usage, manage TV subscriptions and devices, access voicemail for your home phone, and browse the support library. With notifications and secure network permissions, the app keeps your account safe with username-based access and two-step verification.

## Rankings

- #72,429 — Overall

## Review summary

Users repeatedly report four core issues: (1) login and MFA failures (SMS codes not received, accounts not recognized, frequent sign-in problems); (2) the app is often unusable—crashes, black screens, or unresponsive UI; (3) poor customer support and long wait times; and (4) billing/outage problems with charges not credited and disputes. A related frustration is that paying bills or managing settings often requires sign-in, with no easy online-pay option. Overall, usability and reliability are the dominant negative themes.

### Cons

- Sign-in and MFA failures with SMS codes not received, accounts not recognized, and frequent sign-in problems.
- App often unusable due to crashes, black screens, or unresponsive UI.
- Poor customer support and long wait times, with repetitive, slow resolution.
- Billing/outage issues: service interruptions and credits not applied, leading to disputes.
- Paying bills and managing settings is hindered by sign-in requirements and lack of easy online-pay options.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1217939030)