# HELLO CYCLING - シェアサイクル

> シェアサイクルで毎日の移動を楽しく快適に！

Canonical page: [https://chrome-stats.com/d/id1216653677](https://chrome-stats.com/d/id1216653677)

## Overview

- **ID:** `id1216653677`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** OPENSTREET CO.,LTD.
- **Category:** Travel
- **Rating:** 2.70 / 5 (99 ratings)
- **Version:** 3.21.1
- **Last updated:** 2026-09-15
- **First published:** 2017-03-26
- **Size:** 97 MB
- **Data as of:** 2026-09-26
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/hello-cycling-%E3%82%B7%E3%82%A7%E3%82%A2%E3%82%B5%E3%82%A4%E3%82%AF%E3%83%AB/id1216653677)
- **Website:** [https://www.hellocycling.jp/](https://www.hellocycling.jp/)
- **Privacy policy:** [https://www.hellocycling.jp/privacypolicy/](https://www.hellocycling.jp/privacypolicy/)

## Description

**HELLO CYCLING** is a Japan-wide bike-sharing app with more than 14,000 locations. Find and reserve electric-assist bicycles nearby, book a return station, unlock bikes from your phone, and enjoy smooth rides for commuting, errands, sightseeing, and emergencies.

Membership is free with no monthly fee, and rentals start at 30 minutes. Register an IC card for convenient reservations-free rentals, then pay with options including PayPay, credit cards, mobile carrier billing, Yahoo! Wallet, and WebMoney. Pricing varies by region, with fares starting from ¥160 per 30 minutes.

## Rankings

- #166,113 — Overall

## Review summary

Most reviews indicate the app is largely unusable for non-Japanese users due to SMS/phone-number verification issues; while bikes can be fine, onboarding, sign-up, and returns are unreliable, and support is poor. Pop-ups worsen the UX. The positive notes mention decent ride quality when functioning.

### Pros

- Bikes themselves are fine and provide a pleasant ride.
- Getting around with the service is enjoyable when it works.

### Cons

- SMS verification often never arrives for international numbers, making signup impossible.
- The service effectively requires a Japanese phone number, leaving travelers unable to register.
- Customer support is unhelpful and the FAQ/help options are not helpful.
- Endless pop-ups and a UI that tries to pressure users to rate the app.
- Return process is unreliable, with language barriers and inconsistent support for returns.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1216653677)