# Caffè Nero

> Italian Master Coffee Roasters

Canonical page: [https://chrome-stats.com/d/id1209864393](https://chrome-stats.com/d/id1209864393)

## Overview

- **ID:** `id1209864393`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Neal Street Technologies Limited
- **Category:** Food & Drink
- **Rating:** 3.70 / 5 (678 ratings)
- **Version:** 3.48.0
- **Last updated:** 2026-09-11
- **First published:** 2020-11-25
- **Size:** 136 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/caff%C3%A8-nero/id1209864393)
- **Website:** [https://caffenero.com](https://caffenero.com/)
- **Privacy policy:** [https://www.nealstreet.tech/privacy-policy](https://www.nealstreet.tech/privacy-policy)

## Description

Caffè Nero is a mobile rewards and payments app built for Italian coffee lovers. Pay in-store with a quick scan, earn loyalty stamps on every purchase, and receive a digital receipt in seconds.

Find nearby cafés, order ahead with Click & Collect, and share vouchers with friends. Your activity feed tracks every purchase, while randomized QR codes and an optional passcode protect your payments.

## Rankings

- #70,694 — Overall

## Review summary

User reviews are mixed-to-negative. Pros include fast ordering, some locations with good service, and app improvements like reordering saved items and tipping. Major cons are a confusing UI, cross-border/store selection problems, unreliable in-app payments, loyalty/voucher glitches, and weak customer support. Overall, the app has functional basics but suffers from reliability and UX issues.

### Pros

- Fast and easy ordering with the app.
- Good in-store service at some Cafè Nero locations.
- App improvements like reusing previous orders and tipping support.

### Cons

- Very poor UI / navigation and overall usability.
- Geolocation/country/store selection issues causing wrong store or inability to order when traveling.
- In-app payments often fail / cannot pay within the app.
- Rewards, bonuses, and vouchers are frequently not credited or don’t apply correctly.
- Customer support is unresponsive or unhelpful.

## Similar extensions and apps

- [Coffee#1](https://chrome-stats.com/d/id1474359718)
- [Monte Bianco](https://chrome-stats.com/d/id6742713390) — 5.00 / 5
- [Caffe Ducale](https://chrome-stats.com/d/id6743630527)
- [365 Coffee](https://chrome-stats.com/d/id1641057764)
- [Caffeino Store App](https://chrome-stats.com/d/id6476745255)
- [Tinto: Coffee Loyalty](https://chrome-stats.com/d/id6782678340)
- [COFFEEHOUSE Loyalty](https://chrome-stats.com/d/id1413568838) — 5.00 / 5
- [Coffee House Rewards](https://chrome-stats.com/d/id6764041758) — 4.40 / 5
- [Me Coffee Merchants](https://chrome-stats.com/d/id1531724798)
- [Barista Bar Loyalty](https://chrome-stats.com/d/id6447177014) — 5.00 / 5
- [At Home Coffee](https://chrome-stats.com/d/id6752518048) — 5.00 / 5
- [Really Awesome Coffee Loyalty](https://chrome-stats.com/d/id1435902038) — 3.80 / 5

---

Source: [Chrome-Stats](https://chrome-stats.com/d/id1209864393)