# Valera Health

> Medical

Canonical page: [https://chrome-stats.com/d/id1209861092](https://chrome-stats.com/d/id1209861092)

## Overview

- **ID:** `id1209861092`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Valera Health, INC.
- **Category:** Medical
- **Rating:** 4.80 / 5 (3,699 ratings)
- **Version:** 2.7.0
- **Last updated:** 2026-01-06
- **First published:** 2017-03-14
- **Size:** 29 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/valera-health/id1209861092)
- **Website:** [https://www.valerahealth.com](https://www.valerahealth.com/)
- **Privacy policy:** [https://valerahealth.com/privacy-policy/](https://valerahealth.com/privacy-policy/)

## Description

Valera Health delivers compassionate telemental healthcare from home with a network of licensed clinicians offering individual therapy, group therapy, medication management, psychiatry, and more. In-network with many insurances, including Medicare/Medicaid, Valera Health also offers self-pay options and culturally competent care for diverse communities.

Key app features include a free initial consultation, private video sessions, secure in-app messaging with your care team, reminders, and scheduling. The service supports 10 states (AZ, CT, FL, MA, NJ, NY, OR, TX, VT, WA) and 20 languages (including English, Spanish, and Chinese), with Apple Health integration and resources to support wellness.

## Rankings

- #29,706 — Overall

## Review summary

Users praise Valera Health for remote therapy and caring therapists, with many reporting life-changing benefits and easy at-home sessions. However, repeated app reliability problems (logins, bugs, video/chat issues), billing and scheduling frustrations, and provider continuity gaps appear across reviews. Experiences with therapists vary, from exceptionally helpful to disappointing. The service can be highly beneficial, but significant app and administrative weaknesses undermine consistency for many users.

### Pros

- Remote therapy sessions from home provide convenient access.
- Compassionate, effective therapists with many reviewers praising individual providers.
- Positive therapy outcomes and life-changing moments for several users.
- Good initial matching that can pair users with a suitable provider on the first try.

### Cons

- Frequent app login/out and session stability issues (signing out, slow login).
- Ongoing app bugs and usability problems (video chat dropouts, limited/misible messaging, difficulty viewing history).
- Billing and scheduling frustrations (billing department issues, unexpected charges or lack of transparency).
- Provider continuity and care coordination gaps (provider changes without notice, slow responses from care coordinators).
- Inconsistent provider experiences (some therapists highly praised, others disappointing).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1209861092)