# Civitatis: Fill your trip!

> Excursions around the world

Canonical page: [https://chrome-stats.com/d/id1209079115](https://chrome-stats.com/d/id1209079115)

## Overview

- **ID:** `id1209079115`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** CIVITATIS TOURS S.L.
- **Category:** Travel
- **Rating:** 4.80 / 5 (7,397 ratings)
- **Version:** 5.0.4
- **Last updated:** 2026-09-03
- **First published:** 2017-03-30
- **Size:** 241 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/civitatis-fill-your-trip/id1209079115)
- **Website:** [https://www.civitatis.com](https://www.civitatis.com/)
- **Privacy policy:** [https://www.civitatis.com/en/app-privacy](https://www.civitatis.com/en/app-privacy)

## Description

Civitatis: Fill your trip is a travel planning tool for Chrome that helps you discover and organize activities worldwide. Explore over 90,000 experiences, save favorites, and build your itinerary in one place—with offline access and real-time reminders.

Key features include app-only discounts, flexible payments (Apple Pay, Google Pay, PayPal, cards), instant vouchers, and 24/7 support, so you can plan and book tours, day trips, and more with confidence.

## Rankings

- #20,754 — Overall

## Review summary

Users broadly praise the guides, service, and variety of well-organized tours across many destinations. However, recurring concerns center on app/booking syncing problems, ticket delivery and billing issues, refunds/cancellations, and occasional slow or unresponsive customer support. These recurring negatives contrast with the otherwise strong, memorable experiences.

### Pros

- Knowledgeable, engaging, and highly professional guides who enhance the experience.
- Friendly, attentive staff with excellent local tips and recommendations (food, shopping, sights).
- Well-organized, memorable tours with rich content and good overall service.
- Strong overall value with a diverse range of tours and destinations.
- Consistent positive experiences across multiple cities ( Valencia, Helsinki, Havana, etc.).

### Cons

- Booking/app synchronization issues: the app often does not show bookings; Civbot cites a 'temporary issue' and users are advised to use the website or print vouchers.
- Refunds and cancellations problems: last-minute cancellations, partial refunds, and slow or unclear refund processing.
- Ticket delivery problems: tickets not delivered or charged without delivery, making it hard to obtain or use tickets.
- Customer support responsiveness: several cases of slow or unresponsive support, including emergencies or urgent inquiries.
- Logistics issues in some tours: meeting points being hard to locate or other minor logistical inconsistencies.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1209079115)