# eRSP Mobile Connect

> Business

Canonical page: [https://chrome-stats.com/d/id1203352192](https://chrome-stats.com/d/id1203352192)

## Overview

- **ID:** `id1203352192`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Kaleida Systems, Inc
- **Category:** Business
- **Rating:** 2.80 / 5 (192 ratings)
- **Version:** 6.13.0
- **Last updated:** 2026-08-24
- **First published:** 2017-02-16
- **Size:** 47 MB
- **Data as of:** 2026-09-23
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ersp-mobile-connect/id1203352192)
- **Website:** [https://erspsolutions.com](https://erspsolutions.com/)
- **Privacy policy:** [https://erspsolutions.com/privacy-policy/](https://erspsolutions.com/privacy-policy/)

## Description

eRSP Mobile Connect extends the cloud-based home care platform to a mobile Chrome extension. Caregivers can view assignments, enter notes and activities, capture signatures, and view attachments, all from the field.

Key features include mobile clocking with GPS distance and tolerance, an integrated real-time message center, instant broadcast responses, telephony late alerts, and the ability to call clients or caregivers directly from the app. Stay connected to your business on the go.

## Rankings

- #128,280 — Overall

## Review summary

Users report frequent login/logout problems after recent updates, with forced passcodes and broken Face ID. The app often crashes when selecting a client or clocking in/out and sometimes remains offline or fails to load. GPS location is inconsistent and outages or poor support compound the frustration. Some praise the app concept for mobile clock-in/out and note that a few updates improved usability, but stability and login friction remain the dominant concerns.

### Pros

- Some users report no login issues after updates
- Reviewers note the app's concept (mobile clock-in/clock-out with GPS) is valuable
- A few users say the updated version is easier to use

### Cons

- Frequent login/logout friction after updates (extra verifications, password/passcode required, Face ID not reliable)
- App crashes or closes when selecting a client or attempting to clock in/out
- Unreliable connectivity: app often shows offline, not loading, or service unavailable
- GPS/location accuracy is inconsistent
- Support and password reset processes are slow or unhelpful; outages reported
- UI/UX limitations on iPad and keyboard usage (no landscape mode, missing return key, input losses when editing notes)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1203352192)