# Novant Health Urgent Care

> Medical

Canonical page: [https://chrome-stats.com/d/id1197942584](https://chrome-stats.com/d/id1197942584)

## Overview

- **ID:** `id1197942584`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Doctors Care
- **Category:** Medical
- **Rating:** 4.00 / 5 (78 ratings)
- **Version:** 3.3.1
- **Last updated:** 2025-11-06
- **First published:** 2017-02-28
- **Size:** 75 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/novant-health-urgent-care/id1197942584)
- **Website:** [https://doctorscare.com/](https://doctorscare.com/)
- **Privacy policy:** [https://doctorscare.com/hipaa/](https://doctorscare.com/hipaa/)

## Description

Novant Health Urgent Care provides a virtual urgent care experience for new and existing patients located in South Carolina and North Carolina. Connect with qualified providers from your phone, tablet, or computer; visits are fast, secure, and cover many common ailments. Prescriptions are sent to your local pharmacy, and you can access a visit summary in the Novant Health Urgent Care Patient Portal.

Providers can diagnose and treat conditions like colds, flu, allergies, skin issues, earaches, pink eye, UTIs, and more, plus behavioral health support. If necessary, you'll be referred to the nearest Doctors Care urgent care location or appropriate specialist. The service can order coronavirus tests for eligible patients in SC and NC, and families can manage multiple patients under a single account; age eligibility starts at 3. Health app integration is available for activity tracking when enabled.

## Rankings

- #156,741 — Overall

## Review summary

User reviews largely praise the Doctors Care virtual service for being convenient and easy to use, with quick access to care and fast prescriptions from home. However, recurring negatives center on app reliability—sign-in problems and account setup issues—along with pharmacy selection difficulties, lengthy waiting times in some cases, and some billing concerns. When functioning, the service is valued for convenience and speed, but reliability and account/billing friction remain key improvement opportunities.

### Pros

- Easy to use and quick to sign up/register.
- Very convenient to see a doctor from home, especially when sick or caring for an infant.
- Short or quick waits and fast treatment, with prescriptions sent to the pharmacy quickly.
- Professional, attentive doctors who listen and provide useful guidance.
- Efficient handling of prescriptions and doctor notes (electronic prescriptions, work notes).

### Cons

- App instability and login/sign-in issues; sometimes unable to sign in or find an appointment room.
- Account creation/verification problems (email verification not received after multiple attempts).
- Pharmacy selection/input issues (difficulty entering or selecting a preferred pharmacy).
- Data-entry flows glitches (camera permission prompts causing resets; information lost).
- Billing/insurance confusion or unexpected charges.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1197942584)