# PetMeds

> Shopping

Canonical page: [https://chrome-stats.com/d/id1195712445](https://chrome-stats.com/d/id1195712445)

## Overview

- **ID:** `id1195712445`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** PetMed Express, Inc.
- **Category:** Shopping
- **Rating:** 4.90 / 5 (13,711 ratings)
- **Version:** 3.42
- **Last updated:** 2026-08-24
- **First published:** 2017-02-08
- **Size:** 206 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/petmeds/id1195712445)
- **Website:** [https://www.1800petmeds.com](https://www.1800petmeds.com/)
- **Privacy policy:** [https://www.1800petmeds.com/privacy.html](https://www.1800petmeds.com/privacy.html)

## Description

PetMeds is the first online pet pharmacy offering expert-backed health products and personalized recommendations to help pet parents make informed decisions. For 28 years we've provided top-quality health solutions and built a community around the best expertise, service, and products.

Autoship offers convenience and savings—save 35% with Autoship, earn 5% on ongoing orders, and enjoy free Vetster telehealth visits. Stay on top of in-app deals on food, treats, vitamins, and more to keep pets happy and healthy.

## Rankings

- #14,298 — Overall

## Review summary

PetMeds’ iOS app is plagued by reliability and usability issues. Repeated captcha verification loops block access, and the app often fails to load or crashes. Auto-ship management is unreliable, with blank screens and failed updates. Orders ship slowly or are canceled with confusing tracking, and critical data (pet profiles, vet info, past orders) frequently disappears or fails to save. Customer service is often unhelpful. A minority cite deals and some optimism about the auto-ship feature, but overall sentiment is negative.

### Pros

- Auto-ship deals and discounts can be attractive.
- Some users are happy with the updated app and see potential improvements.
- The app is perceived by some users to simplify ordering pet meds compared to the website.

### Cons

- Captcha verification loops block access and login.
- App frequently fails to load or crashes.
- Auto-ship management is unreliable, with blank screens and failed updates.
- Order shipping is slow or canceled with unclear tracking.
- Pet/vet/med data and order history often do not save or persist correctly.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1195712445)