# Incident IQ

> Education

Canonical page: [https://chrome-stats.com/d/id1191272202](https://chrome-stats.com/d/id1191272202)

## Overview

- **ID:** `id1191272202`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Incident IQ, LLC
- **Category:** Education
- **Rating:** 1.70 / 5 (96 ratings)
- **Version:** 3.9.8
- **Last updated:** 2025-08-21
- **First published:** 2017-06-03
- **Size:** 165 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/incident-iq/id1191272202)
- **Website:** [https://www.incidentiq.com](https://www.incidentiq.com/)
- **Privacy policy:** [https://www.incidentiq.com/privacy-policy/](https://www.incidentiq.com/privacy-policy/)

## Description

Incident IQ Mobile enables teachers and building staff to submit help requests in seconds from a mobile device, while support teams log progress on work orders and post updates. It also supports scanning asset tags with the device camera for fast asset tracking and updates.

As a workflow management platform for K-12 districts, Incident IQ unifies IT, facilities, HR, and event management on a single platform. Its Rapid Scan feature lets IT teams check assets in and out by scanning devices. Note: An Incident IQ account is required to use the app.

## Rankings

- #198,956 — Overall

## Review summary

The iOS app for Incident IQ is consistently criticized for instability and poor performance. Recurrent issues include crashes/on-load failures, the need to uninstall/reinstall, and updates that break the app. Users also report limited mobile functionality versus the web, login/navigation problems, and general responsiveness issues, with some iOS-version compatibility concerns. Overall, reliability and feature parity are the primary pain points.

### Cons

- App frequently crashes or won’t launch, getting stuck on the loading screen.
- Requires uninstalling and reinstalling; updates often break the app or reset state.
- Limited functionality compared to the web version; core tasks like assigning, commenting, or resolving tickets are hard or unavailable.
- Compatibility/updates issues with iOS versions; the app downloads its own internal update and can fail after iOS updates, leading to a white screen or launch failure.
- Navigation and responsiveness problems (delays, not responding, sign-out loops, or unstable data visibility).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1191272202)