# CareAware Connect Messenger

> Medical

Canonical page: [https://chrome-stats.com/d/id1181224549](https://chrome-stats.com/d/id1181224549)

## Overview

- **ID:** `id1181224549`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Cerner Corporation
- **Category:** Medical
- **Rating:** 3.00 / 5 (25 ratings)
- **Version:** 3.34.0
- **Last updated:** 2026-07-22
- **First published:** 2016-12-15
- **Size:** 25 MB
- **Data as of:** 2026-10-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/careaware-connect-messenger/id1181224549)
- **Privacy policy:** [https://www.cerner.com/Privacy](https://www.cerner.com/Privacy)

## Description

CareAware Connect Messenger for iPhone supports clinical mobility by providing secure communication, simplifying care-team collaboration, and supporting effective alert management. With a focus on workflow that supports voice communication, text messaging and alerting on a single device, CareAware Connect Messenger unifies clinical communications across roles and venues.

CareAware Connect Messenger facilitates care team communication and collaboration:

• Quickly text message colleagues within your team, or across your organization
• Engage care team members via a robust unit and service-based directory
• Search the enterprise directory to determine caregiver availability and identify favorites
• Receive alerts and notifications from medical devices, nurse call systems, and Electronic Health Record (EHR)

CareAware Connect Messenger enables secure, clinical communication within a single platform.

IMPORTANT: CareAware Connect Messenger requires your organization to have a valid license and be on Cerner Millennium 2012.01 or higher. If you are unsure about the availability of CareAware Connect Messenger at your organization, please contact your IT department or your Cerner representative. For technical assistance, please contact 1-800-927-1024.

## Rankings

- #270,327 — Overall

## Review summary

Reviewers say CareAware Connect Messenger has a solid secure messaging core and benefits from a cloud-based, improving platform, and useful clinician texting. However, multiple users report persistent problems with notifications, login/authentication, and general performance—slow startup, lag, image transfer failures, and crashes—creating safety concerns and undermining reliability across hospital environments.

### Pros

- Secure core messaging functionality that clinicians rely on when it’s working.
- Cloud-based deployment with ongoing improvements, making updates easier.
- Valuable clinician texting capability for communicating with nurses and doctors.

### Cons

- Unreliable or non-customizable notifications, with missed alerts and tone limitations.
- Frequent login/authentication hurdles, including repeated sign-in, password issues, and occasional account locks or crashes.
- Performance and stability problems, including slow app startup, lag during typing, slow media transfer, and occasional crashes.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1181224549)