# Xfinity

> More control, all in one place

Canonical page: [https://chrome-stats.com/d/id1178765645](https://chrome-stats.com/d/id1178765645)

## Overview

- **ID:** `id1178765645`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Comcast
- **Category:** Utilities
- **Rating:** 4.30 / 5 (1,383,051 ratings)
- **Version:** 6.11.0
- **Last updated:** 2026-09-11
- **First published:** 2017-04-18
- **Size:** 580 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/xfinity/id1178765645)
- **Website:** [http://internet.xfinity.com](http://internet.xfinity.com/)
- **Privacy policy:** [http://www.xfinity.com/privacy/policy](http://www.xfinity.com/privacy/policy)

## Description

The **Xfinity app** puts your internet, mobile, and account services in one place. Pay bills, review or upgrade your plan, activate equipment, test internet speeds, contact 24/7 support, and access Xfinity Rewards.

Customers with Xfinity equipment can manage WiFi performance, assign device profiles, pause connected devices, set family-safe browsing controls, and use CyberSecure features for safer browsing at home and on unsecured public WiFi networks. The app also provides access to **NOW**, Xfinity’s simple internet and mobile service with all-in monthly pricing.

## Rankings

- #343 — Overall
- #1 — infinity

## Review summary

Overall, users report strong performance when working: fast internet, reliable TV, and some professional, helpful support. However, many reviews hinge on recurring problems: outages and slow or inconsistent speeds; unreliable app/website that complicates payments and navigation; billing hassles; difficulty scheduling technicians; and high costs relative to value. Customer service is mixed—some praise, many cite AI and slow responses. Recurring themes are outages, app reliability, billing friction, cost, and scheduling/communication issues.

### Pros

- Fast, reliable internet and generally excellent TV/phone services when functioning.
- Professional and helpful support, especially during security incidents where they investigated and assisted.
- Some reviewers report good customer support and perceived value for money in certain cases.
- Positive overall performance noted by a subset of users despite widespread issues.

### Cons

- Frequent outages and slow or inconsistent internet speeds.
- Unreliable app/website with frequent sign-in issues, errors, and confusing navigation.
- Billing and payments friction through the app/website, including pushy auto-pay and payment difficulties.
- High cost relative to the perceived value of the service.
- Scheduling delays or difficulty getting technicians and poor communication with support.

## Similar extensions and apps

- [Rogers Xfinity](https://chrome-stats.com/d/id1447392481) — 4.30 / 5
- [Xfinity Stream](https://chrome-stats.com/d/id731629156) — 4.60 / 5
- [Xfinity Home](https://chrome-stats.com/d/id418965252) — 4.30 / 5
- [Xfinity Mobile Care](https://chrome-stats.com/d/id6557086597) — 4.40 / 5
- [Xfinity Prepaid](https://chrome-stats.com/d/id1436535939) — 1.90 / 5
- [Infini-fi](https://chrome-stats.com/d/id6753866150) — 5.00 / 5
- [ZoomOnline](https://chrome-stats.com/d/id6502506975) — 1.00 / 5
- [Comcast Business](https://chrome-stats.com/d/id668736626) — 4.40 / 5
- [Instant Fiber](https://chrome-stats.com/d/id6744032059)
- [My Verizon](https://chrome-stats.com/d/id416023011) — 4.70 / 5
- [INTERNET HOME](https://chrome-stats.com/d/id6446873376)
- [Time Internet](https://chrome-stats.com/d/id6479628534) — 2.00 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1178765645)