# Ask Arlington

> Productivity

Canonical page: [https://chrome-stats.com/d/id1177674010](https://chrome-stats.com/d/id1177674010)

## Overview

- **ID:** `id1177674010`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** City of Arlington
- **Category:** Productivity
- **Rating:** 2.40 / 5 (43 ratings)
- **Version:** 4.3.3150
- **Last updated:** 2024-12-17
- **First published:** 2016-11-22
- **Size:** 27 MB
- **Data as of:** 2026-09-09
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ask-arlington/id1177674010)
- **Privacy policy:** [https://arlingtontx.citysourced.com/privacypolicy](https://arlingtontx.citysourced.com/privacypolicy)

## Description

The Ask Arlington App is the one stop shop to find information, report issues and get questions answered for the City of Arlington Texas.

## Rankings

- #237,448 — Overall

## Review summary

Ask Arlington is valued for saving time and often quick city responses, especially for potholes, and is easy to use and informative. However, stability and maintenance issues dominate reviews: frequent crashes, login and submission blockers, OS compatibility gaps after updates, and slow or inconsistent follow-up by the city. The app has strong potential when working but needs ongoing maintenance and bug fixes to be reliably usable.

### Pros

- Quick responses and issue resolution by city staff.
- Saves time and avoids phone calls; reports are handled quickly.
- Easy to use and informative layout.
- Real-world results like potholes getting fixed quickly.

### Cons

- Frequent crashes and instability (crashes on login, opening, submitting; freezes).
- Login/account creation and submission problems (can't login, can't create/reset).
- Outdated/poorly maintained app and OS compatibility issues (not updated since late 2024; iOS 14 problems).
- Problems submitting reports (attachments sometimes not working; address validation blocking submissions).
- Slow or inconsistent city follow-up on reports; long resolution times or closed reports without action.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1177674010)