# Shinsegae Duty Free

> Shopping

Canonical page: [https://chrome-stats.com/d/id1174635397](https://chrome-stats.com/d/id1174635397)

## Overview

- **ID:** `id1174635397`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** SHINSEGAE DF Inc
- **Category:** Shopping
- **Rating:** 1.40 / 5 (20 ratings)
- **Version:** 2.10.2
- **Last updated:** 2026-09-09
- **First published:** 2021-08-26
- **Size:** 63 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/shinsegae-duty-free/id1174635397)
- **Privacy policy:** [https://www.ssgdfs.com/en/common/initSiteAddInfo?add\_type\_cd=20](https://www.ssgdfs.com/en/common/initSiteAddInfo?add_type_cd=20)

## Description

Set off on a journey with Shinsegae Duty Free.
We are here to delight you! 

▶ We offer our services in multiple languages, including Chinese and English. 
Also, we accept popular payment methods for each country.

▶ Our expertly curated selection of fine Liquors. Order online with ease.

▶ POP-UP in Duty Free! Discover our online pop-up stores that appear seasonally.

▶ Take it, Lot of benefits at the moment of need, like daily reserves, grade-based discounts, and so on.

▶ The biggest advantage of duty-free shopping, Deal! 
Don't miss our Time sales, Single-day specials, Brand events, and more.

We're always trying new things for you.
Don't miss out, join us.

□ Contact us
PHONE: 1661-8778 ( Mon-Fri, 9am - 6pm, KST )

□ App Access Permissions
[ Required Access Permissions ]
 • Device and app history: to check app errors and improve usability

[ Optional access ]
 • Notifications : Event notifications.
 • Biometrics : Use of biometric information (fingerprint, face) to identify you.
 • Camera : QR, barcode scanning / Event Entry 
 • Microphone/voice recognition : Use to voice-search services.
 • Location : Access to the Duty Free Pickup Order Queuing Service and Branch Location Guide Service
 • Bluetooth : Use to remote standby ticketing service to pick up duty-free items. ( Only available to Koreans )

## Rankings

- #413,668 — Overall

## Review summary

User reviews mostly criticize the Shinsegae Duty Free app for reliability and usability problems. The most recurring issues are phone verification failures and Korea-only verification blocking purchases, signup difficulties (DOB entry and repeated password/ID issues, passport data re-registration), international users being unsupported, slow performance and buggy UI, and problematic cart/checkout behavior (items not saving, cart clearing near checkout). Overall, reviewers deem the app not ready for use, preferring to shop via the website or elsewhere.

### Cons

- Phone verification code is not sent or verification fails, preventing purchases.
- Verification and signup are blocked for international numbers; Korea-only verification.
- Signup/login issues: DOB entry not possible and repeated password/ID/password data re-registration.
- App is slow with buggy UI and poor navigation.
- Cart/checkout problems: items not saved reliably and cart can be cleared near checkout.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1174635397)