# Carby Health

> Primary, Urgent & Virtual Care

Canonical page: [https://chrome-stats.com/d/id1152807572](https://chrome-stats.com/d/id1152807572)

## Overview

- **ID:** `id1152807572`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Carbon Health Technologies, Inc.
- **Category:** Medical
- **Rating:** 4.80 / 5 (17,084 ratings)
- **Version:** 2.42.0
- **Last updated:** 2026-09-09
- **First published:** 2016-09-17
- **Size:** 266 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/carby-health/id1152807572)
- **Website:** [https://carbonhealth.com](https://carbonhealth.com/)
- **Privacy policy:** [https://www.carbonhealth.com/privacy-policy/](https://www.carbonhealth.com/privacy-policy/)

## Description

**Carby Health** makes healthcare easier to access in one convenient app. Patients can book in-person or virtual appointments, receive urgent or preventive care, message their care team, and manage prescriptions and follow-up tasks.

View medical records, lab results, care plans, X-rays, and personalized health checklists. Carby Health also supports chronic condition programs, including diabetes management, and can provide recommendations based on connected-device health data. Access requires membership as a patient of Carbon Health.

## Rankings

- #12,717 — Overall

## Review summary

Reviews for Carby Health on iOS are overwhelmingly negative. Repeated issues include the app failing to launch or getting stuck on splash screens, login verifications not arriving, and severe UI/UX problems on newer iPhones. Core tasks—searching for providers, scheduling appointments, uploading insurance cards, viewing prescriptions, and downloading X‑rays—often fail or freeze. Billing disputes and poor support are also common. A few comments praise courteous staff or quick service, but instability and unusable features dominate the feedback.

### Pros

- Some reviewers report fast and easy interactions when the app works.
- A few reviewers note pleasant staff interactions.
- A small number would refer Carbon Health based on their experience.

### Cons

- App frequently fails to launch or remains stuck on the splash/login screen.
- Login verification codes often don’t arrive, making login unusable.
- UI layout issues on newer iPhones (buttons misaligned, off-screen elements, Dynamic Island interference, SafeArea concerns).
- Core features are unreliable or unavailable (cannot search for providers, book appointments, upload insurance cards, view prescriptions, or download X-ray images).
- Billing issues and disputes with slow or unhelpful support.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1152807572)