# POPGuide

> Travel

Canonical page: [https://chrome-stats.com/d/id1144900033](https://chrome-stats.com/d/id1144900033)

## Overview

- **ID:** `id1144900033`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Vox S.p.A.
- **Category:** Travel
- **Rating:** 4.30 / 5 (3,578 ratings)
- **Version:** 10.18.8
- **Last updated:** 2026-08-13
- **First published:** 2016-11-06
- **Size:** 190 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/popguide/id1144900033)
- **Website:** [http://www.popguide.me](http://www.popguide.me/)
- **Privacy policy:** [http://www.popguide.me/legal/privacy](http://www.popguide.me/legal/privacy)

## Description

POPGuide is an interactive destination mapping and audio app for self-guided sightseeing in more than 150 cities worldwide. It provides offline geolocation and navigation along the best walking, bus, tram, and river routes, with distance and travel time estimates for both walking and driving.

Explore hundreds of Points of Interest with native-voiced audio commentary—stories and trivia delivered in under 3 minutes. The app supports six languages: English, French, Spanish, German, Portuguese, and Chinese. Note: GPS usage may affect battery life; disable location services when not needed.

## Rankings

- #31,837 — Overall
- #21 — guide

## Review summary

Users consistently report POPGuide as unreliable: frequent download/sign-in failures, audio guides that are poorly synchronized or sparse, and slow or crashing performance. Content quality varies by venue and often does not match the museum layout. Several reviews cite poor refund handling and customer support. Overall, the experience is frustrating, with limited usable audio at major sites like the Louvre, Versailles, Vatican, and the Colosseum.

### Cons

- Frequent download/install and authentication problems (cannot load the app, sign-in issues, language download failures).
- Audio guides are often inaccurate or not synced to the actual exhibits, with limited or missing information at many sites.
- Major performance and stability issues (slow loading, freezing, crashes, nonfunctional controls).
- Content and map discrepancies (stops on the map do not match the museum layout; audio does not align with the exhibits).
- Refund and customer service issues (no refunds when venues are closed; poor policy communication and resolution).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1144900033)