# City Tele Coin

> Inmate Communications Solution

Canonical page: [https://chrome-stats.com/d/id1144120270](https://chrome-stats.com/d/id1144120270)

## Overview

- **ID:** `id1144120270`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** City Tele-Coin
- **Category:** Business
- **Rating:** 2.10 / 5 (914 ratings)
- **Version:** 16.0.0
- **Last updated:** 2026-06-23
- **First published:** 2016-09-08
- **Size:** 31 MB
- **Data as of:** 2026-09-26
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/city-tele-coin/id1144120270)
- **Website:** [https://www.citytelecoin.com/](https://www.citytelecoin.com/)
- **Privacy policy:** [https://www.citytelecoin.com/privacypolicy.htm](https://www.citytelecoin.com/privacypolicy.htm)

## Description

City Tele Coin is a Chrome extension that connects you with incarcerated loved ones through City Tele-Coin's video kiosks or tablets. With this app, you can start and receive video calls, send and receive messages, share photos, and view account history from a single, convenient interface.

Disclaimer: Correctional facility administrators may restrict, review, or monitor communications. Availability and features may vary by facility.

## Rankings

- #78,830 — Overall

## Review summary

Across multiple reviews, City Tele Coin is described as expensive and unreliable. The most frequent complaints are high and opaque fees for calls and transfers, poor call/video quality with lag and drops, frequent app crashes or freezes, login and sign-up problems, and the inability to add funds within the app with poor customer support. While it provides the necessary connectivity to incarcerated loved ones, users feel the service is overpriced and hard to use.

### Pros

- Core function enables communication with incarcerated loved ones via calls, video calls, and messaging.

### Cons

- Exorbitant, unclear fees and charges for calls, texts, and adding funds.
- Poor call and video quality, with lag, freezing, and dropped connections.
- Frequent app instability: freezes, crashes, or black screens.
- In-app functionality is limited; cannot add funds within the app; login/sign-up issues.
- Customer service is slow and often unhelpful.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1144120270)