# Flannels

> Shopping

Canonical page: [https://chrome-stats.com/d/id1141311761](https://chrome-stats.com/d/id1141311761)

## Overview

- **ID:** `id1141311761`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** The Flannels Group Limited
- **Category:** Shopping
- **Rating:** 4.80 / 5 (420 ratings)
- **Version:** 6.1.4
- **Last updated:** 2026-08-17
- **First published:** 2016-10-03
- **Size:** 71 MB
- **Data as of:** 2026-09-05
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/flannels/id1141311761)
- **Website:** [http://www.flannels.com/](http://www.flannels.com/)
- **Privacy policy:** [https://www.flannels.com/customerservices/otherinformation/securityandprivacy](https://www.flannels.com/customerservices/otherinformation/securityandprivacy)

## Description

Flannels is a leading UK luxury retailer app offering contemporary men's, women's, and kids' designer clothing, footwear, and accessories from brands like Gucci, Canada Goose, Saint Laurent, Moncler, Jimmy Choo and Stone Island. The app presents a curated selection of iconic labels and cutting-edge designers in a convenient, mobile-friendly experience.

Shop as One across devices with a unified account and basket, receive push notifications for new arrivals and sales, and enjoy features like Click & Collect and international delivery for a seamless luxury shopping experience.

## Rankings

- #77,096 — Overall

## Review summary

Reviews highlight Flannels' strong appeal: a huge, varied catalog and an easy-to-use app with a polished shopping experience and frequent discounts. The main drawbacks center on reliability: slow processing and order fulfillment, difficulty obtaining refunds, and inconsistent customer service, including account blocks and ID verification concerns. Some users also feel prices are high and the app isn’t accessible in all regions. Overall, the app scores for selection and usability but reliability and support issues temper its appeal.

### Pros

- Huge variety and broad selection of items available.
- Easy to use / user-friendly app experience.
- Regular discounts and good value for high-fashion items.
- Professional, polished app interface with smooth checkout.

### Cons

- Slow order processing and delivery, with months-long waits and refund delays.
- Poor customer service and unresponsiveness; account blocks and ID verification concerns.
- Items perceived as overpriced.
- Geographic restrictions; not available or functioning in some countries.
- Occasional app performance delays / slow loading.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1141311761)