# Gatwick Express

> Gatwick train times & tickets

Canonical page: [https://chrome-stats.com/d/id1134559254](https://chrome-stats.com/d/id1134559254)

## Overview

- **ID:** `id1134559254`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** The Go-Ahead Group plc
- **Category:** Travel
- **Rating:** 4.40 / 5 (14 ratings)
- **Version:** 5.0.24
- **Last updated:** 2026-09-07
- **First published:** 2016-09-04
- **Size:** 82 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/gatwick-express/id1134559254)
- **Website:** [http://www.gatwickexpress.com](http://www.gatwickexpress.com/)
- **Privacy policy:** [http://www.gatwickexpress.com/en/about-us/privacy](http://www.gatwickexpress.com/en/about-us/privacy)

## Description

Download the official Gatwick Express app to check train times and book tickets for direct routes to Gatwick Airport and beyond. Experience hassle-free travel with our transparent pricing and exceptional service.

With the Gatwick Express app you can: 

ENJOY ZERO BOOKING FEES: Buy any GB tickets directly through our app and pay no additional booking fees. 

DIRECT AIRPORT TRAVEL: Enjoy direct and fast travel to and from Gatwick Airport, ensuring a stress-free start to your journey.

LIVE SERVICE UPDATES: Receive real-time updates on your regular services. Stay informed with personalised alerts from network experts.

MAKE A CLAIM: Set-up your Auto Delay Repay feature and easily claim compensation for delayed journeys.

ON-THE-GO ASSISTANCE: Request Passenger Assistance anytime you need it. Travel with confidence knowing support is just a tap away.

## Rankings

- #292,119 — Overall

## Review summary

User reviews show a pattern of severe reliability issues in the Gatwick Express iOS app. The most frequent problems are crashes during the ticket purchase flow and general bugs that prevent completing a purchase. Some users report incorrect ticket dates, or being unable to pay at all. The timetable is not accessible in-app, with some links redirecting to external sites. Payment issues include 3D Secure errors and limited/absent Apple Pay support. Overall, repeated instability undermines the purchase experience.

### Cons

- Frequent crashes during ticket purchase and payment flow
- Bugs prevent purchasing tickets (e.g., inability to complete purchase, incorrect data like wrong dates)
- Timetable is not accessible in-app; front page/linking to external sites
- Payment processing issues (3D Secure errors, card compatibility) and limited/absent Apple Pay support

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1134559254)