# Roy's Rewards

> Order, Earn Rewards, Enjoy!

Canonical page: [https://chrome-stats.com/d/id1133704459](https://chrome-stats.com/d/id1133704459)

## Overview

- **ID:** `id1133704459`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Roy Rogers Franchise Company
- **Category:** Food & Drink
- **Rating:** 4.70 / 5 (4,311 ratings)
- **Version:** 5.0
- **Last updated:** 2026-04-08
- **First published:** 2016-11-29
- **Size:** 112 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/roys-rewards/id1133704459)
- **Website:** [https://www.royrogersrestaurants.com/who-we-are](https://www.royrogersrestaurants.com/who-we-are)
- **Privacy policy:** [https://www.royrogersrestaurants.com/privacy-policy](https://www.royrogersrestaurants.com/privacy-policy)

## Description

Roy's Rewards extension brings the Roy Rogers ordering experience to your browser. You can order ahead, purchase and send gift cards, and access exclusive deals with ease.

Earn awesome rewards with every order and manage Roy Rogers perks right from your browser.

## Rankings

- #27,815 — Overall
- #93 — rewards

## Review summary

Overall sentiment is mixed: Roy’s Rewards is praised for excellent, friendly staff and quality, hot, fresh food, and a clean, pleasant dining environment. However, the app is the dominant pain point, with frequent reliability problems (crashes, white screens, no connection) that block ordering. Users also report location-mapping errors, promo/discount issues, and loyalty/points problems that hinder using rewards. These recurring app frustrations overshadow otherwise positive in-store experiences, signaling a need for a more reliable, user-friendly app experience to unlock the brand’s full potential.

### Pros

- Friendly, fast, and attentive staff across locations (e.g., Holly, Ty, Kim) who consistently provide good service.
- Food quality is consistently good—hot, fresh chicken, burgers, and fries.
- Clean restaurant environment with pleasant dining experience (including outdoor seating in some locations).
- Overall positive brand experience and location reputation; many customers consider Roy’s among the best.

### Cons

- Frequent app reliability and usability problems (crashes, white screens, 'no connection', error validating basket) that prevent ordering.
- Location accuracy issues within the app—orders sometimes go to a different store than intended.
- Promo and pricing frustrations in the app—promo codes not recognized, free-dessert promos hard to apply, and price discrepancies in cart.
- Loyalty/points and order-history issues—points not credited or recognized, and past orders/status not easily accessible.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1133704459)