# Work Mobile

> Business

Canonical page: [https://chrome-stats.com/d/id1127865121](https://chrome-stats.com/d/id1127865121)

## Overview

- **ID:** `id1127865121`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Verizon Connect Inc.
- **Category:** Business
- **Rating:** 1.80 / 5 (53 ratings)
- **Version:** 1.6.7
- **Last updated:** 2026-06-17
- **First published:** 2018-07-27
- **Size:** 58 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/work-mobile/id1127865121)
- **Website:** [https://www.verizonconnect.com/solutions/field-service-management-software/](https://www.verizonconnect.com/solutions/field-service-management-software/)
- **Privacy policy:** [http://www.verizon.com/about/privacy/privacy-policy-summary](http://www.verizon.com/about/privacy/privacy-policy-summary)

## Description

Note: Work Mobile is for customers using Verizon Connect Work. If you’re a customer of Verizon Connect’s Workforce, please download the WorkPlan app instead.

Verizon Connect Work’s Work Mobile app lets technicians in the field receive job details and share notes, photos and signatures with admins in the office.

The Work Mobile app lets you:

•	Review job details, contact information and special instructions.
•	Get instant updates through push notifications.
•	Complete a checklist quickly at the start and end of a job,  record parts used and track start and finish times.
•	Record findings and work performed on site, capture photos and upload multiple photos of the site, plus get customer signatures to provide proof of service.
•	Send invoices and track payments right from the field.

Download the Mobile Work app today and enjoy a work management experience designed using feedback from real  fieldworkers.

## Rankings

- #244,978 — Overall

## Review summary

Most reviews are negative, citing crashes, slow loads, and synchronization issues, plus frequent ‘job not available’ backouts that disrupt workflow. Many blame Verizon’s takeover for a decline in reliability, support, and timely updates, and point to missing features compared with Work Classic. A minority note some improvement with recent updates and UI refreshes, but overall reliability and feature parity remain major concerns. Users seek better updates, stability, and a more responsive support experience.

### Pros

- Historically strong performance in the Fleetmatics app before the Verizon takeover
- Recent updates have improved usability and UI (cleaner job cards, easier for field staff)
- Some reviewers acknowledge improvements and say the updated app is not completely unusable

### Cons

- Frequent crashes, slow loading, and synchronization problems across devices
- Repeated 'job not available'/backout issues that disrupt work and cause data loss
- Degradation after Verizon acquisition with ongoing reliability problems and poor support
- Missing key features carried from Work Classic (e.g., quotes, completion notes) and slow/no updates to add requested functionality
- Poor or unresponsive customer support and help desk coverage

## Similar extensions and apps

- [Workforce by Verizon Connect](https://chrome-stats.com/d/id1454296757) — 5.00 / 5
- [Work Classic](https://chrome-stats.com/d/id411137111) — 2.00 / 5
- [Mobile Work](https://chrome-stats.com/d/id1247916671)
- [WorkPlan by Verizon Connect](https://chrome-stats.com/d/id593910424) — 1.70 / 5
- [vWork](https://chrome-stats.com/d/id366936279) — 1.80 / 5
- [mWorkOrder](https://chrome-stats.com/d/id1201127117) — 3.40 / 5
- [Verint WorkView](https://chrome-stats.com/d/id1159868631) — 4.70 / 5
- [OW Customers](https://chrome-stats.com/d/id6738026821)
- [Work&Track Mobile](https://chrome-stats.com/d/id1281968745)
- [AllWork Manager](https://chrome-stats.com/d/id1516825324) — 3.00 / 5
- [WorkMobile2.0](https://chrome-stats.com/d/id1530367885)
- [Tract Mobile](https://chrome-stats.com/d/id1059903015)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1127865121)