# Lively Health & Safety Service

> 24/7 help when you need it

Canonical page: [https://chrome-stats.com/d/id1127546390](https://chrome-stats.com/d/id1127546390)

## Overview

- **ID:** `id1127546390`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Best Buy Health, Inc.
- **Category:** Medical
- **Rating:** 4.50 / 5 (404 ratings)
- **Version:** 4.34.1
- **Last updated:** 2024-10-25
- **First published:** 2016-09-09
- **Size:** 79 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/lively-health-safety-service/id1127546390)
- **Website:** [http://www.lively.com/](http://www.lively.com/)
- **Privacy policy:** [https://www.lively.com/legal/privacy-policy](https://www.lively.com/legal/privacy-policy)

## Description

The Lively Health & Safety Service Chrome extension puts urgent help at your fingertips. With Urgent Response, you’re connected to a certified Urgent Response Agent who will guide you through emergencies, contact your family or friends if you choose, and stay on the line until help arrives. Lively Link keeps loved ones informed about your status and location as appropriate, so they can support you from a distance. This app is designed to provide quick, human-assisted safety coverage when you need it most.

Nurse On-Call lets you consult with a registered nurse or board‑certified doctor anytime as part of a Premium Health and Safety subscription. You can obtain prescriptions or refills by phone for common medications, and there are no copays and no insurance plan is required for this service. The Lively ecosystem is supported by a U.S.-based customer service team, with partnerships including Current Health and MDLIVE to evaluate urgency, coordinate a physician transfer when appropriate, and arrange appointments. In an emergency, urgent response may route you to 911.

## Rankings

- #80,486 — Overall

## Review summary

Users praise the app for being easy to use and for safety benefits, especially with Apple Watch compatibility and caregiver use. However, they repeatedly report reliability outages, poor support, and account access problems that undermine consistent use.

### Pros

- Easy to use and user-friendly app.
- Provides safety and peace of mind for users and loved ones.
- Works with Apple Watch and wearables (integrates with devices).
- Helpful for caregivers monitoring elderly or family members.

### Cons

- System reliability and connectivity issues; app goes offline for days with little or no notice.
- Poor customer service and unresolved billing/app account issues; calls disconnected or unhelpful staff.
- Problems creating or accessing accounts; 'no email associated' or 'account not found' and conflicting website information.

## Similar extensions and apps

- [Lively Link](https://chrome-stats.com/d/id584004617) — 4.20 / 5
- [Lifelyne](https://chrome-stats.com/d/id6786299805)
- [Safety Response](https://chrome-stats.com/d/id6599859356)
- [Live Alarm](https://chrome-stats.com/d/id1496001555) — 5.00 / 5
- [LiveSafe](https://chrome-stats.com/d/id653666211) — 2.80 / 5
- [RED Assist](https://chrome-stats.com/d/id6651841434)
- [Alive Partners](https://chrome-stats.com/d/id6761605194)
- [INS LifeGuardian](https://chrome-stats.com/d/id1570149247) — 4.90 / 5
- [GoLivePhone](https://chrome-stats.com/d/id1421821586)
- [LifeGuard day](https://chrome-stats.com/d/id6762367952) — 5.00 / 5
- [CareAccess Live](https://chrome-stats.com/d/id1495922418) — 5.00 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1127546390)