# Intermedia Unite

> Cloud PBX softphone

Canonical page: [https://chrome-stats.com/d/id1127355812](https://chrome-stats.com/d/id1127355812)

## Overview

- **ID:** `id1127355812`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Intermedia.net, Inc.
- **Category:** Business
- **Rating:** 4.10 / 5 (267 ratings)
- **Version:** 2.42.0
- **Last updated:** 2026-08-24
- **First published:** 2016-09-17
- **Size:** 151 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/intermedia-unite/id1127355812)
- **Website:** [https://www.intermedia.net/products/hosted-pbx](https://www.intermedia.net/products/hosted-pbx)
- **Privacy policy:** [https://www.intermedia.net/assets/pdf/legal/PrivacyPolicy.pdf](https://www.intermedia.net/assets/pdf/legal/PrivacyPolicy.pdf)

## Description

Intermedia Unite transforms your mobile device into a complete collaboration tool. Place and receive calls, chat, host or join meetings, manage voicemails, and access a searchable corporate directory — all from a single app, anywhere work takes you. Extend your business number to mobile, transfer calls from desktop, and stay productive on the go.

With Unite AI Assistant and real-time sync between mobile and desktop, you can access information, complete tasks, and get quick responses right in your chat. The app includes conferencing, secure file sharing, and advanced calling features like call transfer, call flip, and forwarding. Note: Unite Mobile App requires an Intermedia Unite account.

## Rankings

- #98,039 — Overall
- #38 — united

## Review summary

Users like the app for its ease of use and strong business features, including desk-phone integration and on-the-go connectivity. However, recurring problems include call quality fluctuations, overall app instability, and mixed support experiences, especially around porting numbers. Notable feature gaps (SMS search on mobile, watch integration, ringtone options) contribute to frustration. Overall, there is perceived value for business use, but reliability and support need improvement.

### Pros

- Easy to use and has a user-friendly interface.
- Strong business-oriented features and desk-phone integration (flip to desk, stay connected on mobile, meeting app).
- Good call quality and clear audio when connected (works over Wi-Fi or cellular data).
- Responsive customer service and support reported by multiple users.
- Useful mobile app for on-the-go connectivity and collaboration (staying connected to the office).

### Cons

- Frequent call quality problems—static, dropped calls, and audio issues.
- App instability—frequent crashes or freezes requiring reinstall.
- Support and porting issues—difficult to get resolutions and painful number porting process.
- Feature gaps and limitations—mobile SMS search, Apple Watch notifications/controls, and ringtone customization are missing.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1127355812)