# Homebase - Smart Apartments

> Utilities

Canonical page: [https://chrome-stats.com/d/id1126503322](https://chrome-stats.com/d/id1126503322)

## Overview

- **ID:** `id1126503322`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Hombase Technologies
- **Category:** Utilities
- **Rating:** 2.10 / 5 (172 ratings)
- **Version:** 2026.08.28
- **Last updated:** 2026-08-31
- **First published:** 2016-11-08
- **Size:** 125 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/homebase-smart-apartments/id1126503322)
- **Privacy policy:** [http://homebase.ai/privacy](http://homebase.ai/privacy)

## Description

The Homebase Chrome extension brings the smart apartment platform to your browser, helping tenants and property managers manage payments, maintenance requests, and smart devices from one convenient place.

Learn more at https://homebase.ai

## Rankings

- #148,477 — Overall

## Review summary

User feedback centers on a promising concept but unreliable execution. The most frequent complaints are extreme delays in loading and processing unlocks, frequent random logouts and login failures, and doors that fail to unlock or remain locked, often resulting in being locked out. Several users also report poor or unresponsive customer support. A minority note that the mobile key is a real lifesaver for those who misplace traditional keys, but the app’s performance greatly undermines its benefits.

### Pros

- Mobile key feature is a lifesaver for people who misplace physical keys.
- The concept of mobile, keyless entry is promising in theory and could simplify access for residents.

### Cons

- Extremely slow loading and unlock/lock response; doors can take minutes to respond.
- Frequent random logouts and login failures (including errors) that prevent access.
- Unreliable locking/unlocking leading to being locked out of the residence.
- Poor or unresponsive customer support.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1126503322)